Privacy Policy

BIANCA CLINIC (hereinafter referred to as "the Company") establishes the following Personal Information Protection Policy based on the Act on the Protection of Personal Information, guidelines such as the Guidelines on Personal Information Protection, and other relevant laws and regulations, and handles information that can identify or specify an individual (hereinafter referred to as "Personal Information").

1. Privacy Policy

We acquire personal information through lawful and fair means. When obtaining personal information directly from individuals, we clearly state the purpose of use in advance and utilize the information solely within the scope of that purpose. Should it become necessary to use an individual's personal information beyond the stated purpose, we will notify the individual and obtain their consent before proceeding.

2. Regarding the Provision of Personal Information to Third Parties

Except in the following cases, we will not provide or disclose personal information held by our company to third parties.

1. When providing or disclosing information in accordance with laws, regulations, or other provisions
2. When provided or disclosed in accordance with the regulations or procedures established by our company
3. When consent has been obtained from the individual concerned
4. When outsourcing operations to facilitate our business activities and disclosing or providing personal information to the outsourcing party within the necessary scope. In such cases, we will implement measures to prevent personal information leaks, such as entering into confidentiality agreements.

3. Security Management of Personal Information

We implement necessary and reasonable security measures to prevent unauthorized access, alteration, or leakage of personal information we hold, as well as the loss or destruction of recorded media. We also periodically review these security measures and make necessary improvements.

4. Use of Cookies

Cookies refer to the technology used to record and manage customer information on computers and application software when they use a website.

Our website uses cookies to enhance your convenience.
Cookies allow websites to recognize your computer, but they cannot identify you personally.

You may refuse the use of cookies by adjusting your browser settings or declining our website's use of cookies; however, you may not be able to use some of the services provided by our website.

5. Regarding the Use of Google Analytics

Our website uses Google Analytics, a service provided by Google, to understand how visitors use our website.

When you use Google Analytics on our website, Google collects, records, and analyzes your visit history to our website based on cookies issued by us.

We receive the analysis results from Google and use them to understand how customers visit our website.
The customer information collected, recorded, and analyzed by Google Analytics does not contain any personally identifiable information.
Additionally, this information is managed by Google in accordance with its privacy policy. You may also opt out of having your information collected through our use of Google Analytics by disabling Google Analytics in your browser add-on settings.

To disable Google Analytics, you can download and install the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page and then modify your browser's add-on settings.
Please note that if you disable Google Analytics, it will also be disabled on websites other than ours that you visit. However, you can re-enable Google Analytics by resetting your browser add-ons.

For information regarding the Google Analytics Terms of Service, please visit the Google Analytics website. For information regarding Google's Privacy Policy, please visit the company's website.

6. Continuous Improvement in the Handling of Personal Information

We will strive for continuous improvement, including reviewing our handling practices as necessary, to ensure the appropriate management and effectiveness of the personal information we hold.

7. Disclosure and Correction of Personal Information

Requests from individuals for disclosure, correction, suspension of use, deletion, or other actions regarding personal information held by our company will be promptly addressed within reasonable limits in accordance with our established regulations.

For inquiries, requests, or complaints, please contact the following office.

BIANCA CLINIC

Address:

12F ONE GINZA, 1-8-19 Ginza, Chuo-ku, Tokyo

Handling of Personal Information

BIANCA CLINIC (hereinafter referred to as "the Company") will clearly state the purpose of use of personal information in advance when requesting it from customers and will use such information only within the scope of that stated purpose. Should it become necessary to use the personal information provided by a customer beyond the scope of the previously stated purpose, the Company will notify the provider of this fact and use the information only after obtaining their consent.

The purposes for which we use the personal information we hold are as follows.

1. Personal information collected in connection with the operation and promotion of events and other activities hosted by our company

Personal information such as the name and address of the individual obtained when applying for events and other activities hosted by our company will be used to properly and smoothly conduct the relevant events and activities.

2. Personal information obtained during our free consultations, etc.

Personal information such as the individual's name, address, and phone number obtained during consultations will be used for contacting you with responses and for record-keeping purposes.

3. Personal information obtained when subscribing to our company's newsletters, publications, email newsletters, etc.

Personal information such as the name and address of the individual obtained by our company when applying for subscriptions to newsletters, publications, email newsletters, etc., will be used to properly and smoothly carry out operations related to the issuance and delivery of newsletters, publications, email newsletters, etc.

4. Personal information acquired by our company as necessary for the performance of its duties

Personal information of parties involved in exercising rights or fulfilling obligations based on contracts, laws, etc., will be used within the scope of purposes necessary for our company to properly and smoothly perform such duties. Additionally, personal information such as the name and address of individuals obtained by our company in the course of business will be used within the scope of purposes necessary for our company to properly and smoothly perform such duties.

5. Personal Information from Job Candidates and Applicants

We will use this information for providing recruitment information and related communications, as well as for performing tasks related to these activities.

6. Personal Information of Employees and Others

We will use this information for the execution of general affairs, personnel, and labor management operations, as well as related tasks.

7. Voluntary Provision

Providing personal information to our company is voluntary; however, if you choose not to provide it, we may be unable to achieve the purposes of use stated above.

8. Procedures for Responding to Requests for Disclosure, etc.

① Where to submit requests for disclosure, etc.

For inquiries, requests, or complaints, please contact the following office.

BIANCA CLINIC

Address:

12F ONE GINZA, 1-8-19 Ginza, Chuo-ku, Tokyo

② Documents to be submitted when requesting disclosure, etc.

We will mail the "Personal Information Disclosure Request Form" to your address. Please complete the required information and return it by mail along with your identification documents.

③Identification documents (for the individual or representative)

【Identity Verification】

・Submission of photo ID (driver's license) or other identification documents (copy of residence certificate, health insurance beneficiary card, etc.) (Please black out your registered domicile on copies)

【Agent Verification】

・ Documents to verify the identity of the authorized representative: Copies of driver's license, residence certificate, health insurance beneficiary card, etc. (Please black out the registered domicile on copies.)
・ Power of Attorney (Please affix your seal to the Power of Attorney and attach the seal registration certificate for that seal)
If the agent is a legal representative such as a custodial parent, you may submit documentation verifying your relationship with the principal instead of a power of attorney.

④ Fees and Collection Methods

For each billing cycle, please transfer the tax-inclusive handling fee of ¥1,100 to the designated bank account.
Please note that all expenses related to requests for disclosure, such as printing and copying fees, costs for obtaining identification documents, postage, and other necessary expenses, shall be borne by the individual making the request. Additionally, please be advised that if the required fee is insufficient, we will be unable to provide disclosure or notification of the purpose of use.

⑤ Method of Responding to Requests for Disclosure, etc.

We will respond in writing to the address provided by the claimant. If you have any questions, complaints, or concerns, please contact the Complaints and Consultation Desk listed in Section 8.① above.

⑥ Purpose of Use for Personal Information Obtained Through Disclosure Requests, etc.

Personal information obtained in response to disclosure requests shall be handled only to the extent necessary for processing such requests. Submitted documents shall be retained for one year from the date the response to the disclosure request is completed, after which they shall be destroyed.

⑦ Regarding Reasons for Non-Disclosure

Disclosure will be withheld in the following cases. If disclosure is withheld, notification will be provided stating the reason.

・ If we cannot verify that the request is from the individual themselves, such as when the address on the application form, the address on the identification documents, and our registered address do not match.
・ When applying through an agent, if the agent's authority cannot be verified
・ If there are obvious false statements in the required application documents
・ If you are not using the company-designated billing documents
・ If the required documents or other items for submission are incomplete
・ If the information on the invoice is insufficient to identify the individual
・ If a request is made outside of the procedures established by our company
・ When the subject of the disclosure request does not fall under the category of retained personal data or third-party provision records as defined in Article 16 of the Act
・ When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
・ When there is a risk of causing significant impediment to the proper execution of our business operations
・ If it would violate other laws or regulations