FAQ

It is possible.

WEBFor reservations, you can confirm the reservation details, date and time, and various precautions.

You can also change or cancel your reservation by yourself.

●WEB問診票の事前ご提出のお願い（必須）

ご予約最終確定のため、ご来院【3日前の23:59まで】に必ずご提出をお願いいたします。

※直前にご予約された場合は、予約確定後、速やかにご提出をお願いいたします。

※事前のご提出がない場合、カウンセリング時間の短縮、またはご案内までにお時間をいただく可能性がございます。あらかじめご了承ください。

The clinic completes reservations in real time, 24 hours a day.

The smart reservation system "medicalforce (medicalforce)" has been introduced.

365日24時間、公式LINEやWEBからいつでもご予約が可能です。（※但し、システムメンテナンス時を除く）

予約内容の確認や変更・キャンセルをご自身で簡単に行えます。

*The time you wish to make an appointmentUp to one hour before.ご予約が可能です。

※予約確認・変更・キャンセルについては【Q. 受付や電話で取った予約は、システムから変更・キャンセルできますか？】をご確認ください。

First-time visitors.

当院を初めて受診される方は、以下のいずれかの方法をご利用ください。

①公式LINE

②WEB予約システム（メディカルフォース（medicalforce）予約システム）

※ホームページや公式インスタグラムなどに添付されている予約リンクは全てこちらです。

💡 他クリニック様で「メディカルフォース（medicalforce）予約システム」をご利用中の方へ

同じシステムを導入している他クリニック様で登録がお済みの方は、

同じメールアドレス・パスワードでログインが可能is.

*If you forget your password, please reset it from the "Forgot your password" link on the login screen. For security reasons, we are unable to reset your password.

（例）2026年1月に「〇〇クリニック」で登録済みの場合、当院でも同じ情報をご使用可能

*even if you use the same account,

他クリニック様での予約内容やカルテ情報が

当院に共有されることは一切ございませんのでご安心ください。

• ■ Request for your cooperation in the preliminary medical interview

• ご予約確定後、マイページまたは予約確定メールに添付のリンクから事前の問診票入力をお願いしております。

  ※直前にご予約された場合は、予約確定後、速やかにご提出をお願いいたします。

  ※事前のご提出がない場合、カウンセリング時間の短縮、またはご案内までにお時間をいただく可能性がございます。あらかじめご了承ください。

   

• If you do not see the menu you are looking for

• 予約項目にご希望のメニューがない場合はお問い合わせください。

• ※注入治療の場合：ボトックス、ヒアルロン酸、肌育注射全般 「注入治療のご相談」をご選択ください。

※肌診断機械「VISIA撮影」をご希望の方は、お悩みに近しいメニューをご選択ください。

（肌治療のご相談の場合、初回来院時に必ず撮影を行います。）

▶Line is here.

https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true

• 《操作手順》

• 1. 公式LINEのトーク画面下部「各メニューはこちらから」→「予約」をタップ

  2.  画面に従ってご希望メニュー、内容を選択

  ---

  ▶Click here for web reservations

https://biancaclinic.jp/contact/

《操作手順》

1. 1.  WEB予約またはオンライン診察をタップ（関東県内にご在住の方は、ご来院推奨）
   2. if you are already registered with medicalforce,
2. 　　画面左上「≡」をタップ　→「ログイン」から「メールアドレス+パスワード」入力し初診予約へ
3. 3. if you have not yet registered with medicalforce,
4. 　　ご希望院を選択　→「初診」から項目選択　→「新規登録」　→ご予約確定まで
5. 　※システムの仕様上「予約時に新規登録まで」を行うため「事前に登録のみ」はできませんのでご了承ください。

Re-examination

一度でも受診されたことがある方も、以下のいずれかの方法をご利用ください。

①公式LINE

②WEB予約システム（メディカルフォース（medicalforce）予約システム）

※ホームページや公式インスタグラムなどに添付されている予約リンクは全てこちらです。

※LINEにて診察券登録が完了している場合、原則①公式LINEをご利用ください。

（②からご予約を取得した場合、次回ご来院時までLINEにて予約の確認・変更キャンセル操作を行えない為）

• ■Reservations through the official LINE (recommended)

• You can make an appointment by clicking "Click here for each menu" → "Appointment" → "Reappointment" at the bottom of the talk screen.

• The medical records are managed and operated in a common chart for both Ginza and Omotesando clinics.
• If you have already seen a doctor at least once, please select an appointment item from the "Re-examination" menu.
•  

• ⚠️ Please note the selection of the "Skin Treatment" booking menu

  すでに特定の部位について診察・相談がお済みの方、

• 当院で施術歴のある方、コースをご契約中の方は、

• Please select the following items when making a reservation

• For those who have already consulted with us about the desired site / signed up for a course.

• ※「相談から施術」の枠でお取りされますと、当日のご案内枠が本来と異なり、ご希望の施術が承れない場合がございます。

•  
  

  ■Whether or not a medical examination is necessary

  • Cases in which a medical examination is "unnecessary

    • There is a history of medical examinations within the past year,

    • Continuation of the same area and the same procedure (unless requested otherwise, the procedure can be performed without a medical examination)

    •  

  • Cases in which a medical examination is "necessary

    • If a certain period of time has passed since the last treatment

    • When a new machine or procedure is introduced and the patient receives it for the first time

    • If you would like to discuss a different part of the body or a new problem, please contact us.

    •  

    • *Some items are not applicable*.

    • 前回受診から期間内であっても

    • 以下に該当する場合は、安全のため改めて診察が必要です。（シミ治療など）

    • ・医師から再度診察の指示があった場合

    • ・日焼けなどにより著しく変化が生じた場合

    • ・他クリニック様での施術により状態に変化がある場合など

•  

• ■If you cannot find the menu

• 予約項目にご希望のメニューがない場合はお問い合わせください。

• ※注入治療の場合：ボトックス、ヒアルロン酸、肌育注射全般 「注入治療のご相談」をご選択ください。

▶Line is here.

https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true

（※LINEのご登録がない方は、以下操作手順に沿ってご予約をお願いいたします）

• 《操作手順》

• 1. 公式LINEのトーク画面下部「各メニューはこちらから」→「予約」をタップ

  2.  画面に従ってご希望メニュー、内容を選択

▶Click here for web reservations

https://biancaclinic.jp/contact/

《操作手順》

1. 1.  WEB予約またはオンライン診察をタップ（関東県内にご在住の方は、ご来院推奨）
   2. if you are already registered with medicalforce,
2. 　　画面左上「≡」をタップ　→「ログイン」をしてから再診+希望メニューを選択
3. 3. if you have not yet registered with medicalforce,
4. 　　ご希望院を選択　→再診+希望メニューを選択　→新規登録
5. 　※システムの仕様上「予約時に新規登録まで」を行うため「事前に登録のみ」はできませんのでご了承ください。

患者様のご来院歴（初診・再診）や、ご予約をお取りいただいた

「窓口(ルート、経由)」によって確認方法が異なります。

以下をご確認ください。

※原則として、ご予約時と同じ窓口からのみ確認・操作が可能です。

【ご来院が初めて（初診）の患者様】

■ WEBサイト /Instagram/各種SNSのリンクから予約した方

• ご予約情報は「WEBのマイページ（メディカルフォース予約システム）」にのみ表示されます。

• ※LINEからはご確認いただけません。

•  

• 1. ▶WEBマイページログインはこちら

  2. https://x.gd/Exyed

  3.  

  4. Procedure for confirmation.

1. 1.  クリニック公式ホームページ等の「予約リンク」からマイページを開く

• 1. 2.  画面左上の「≡（メニュー）」＞「ログイン」に進み、予約時のメールアドレスとパスワードを入力する

  2. 3.  ログイン後、再度「≡（メニュー）」＞「予約一覧」をタップする

• ---

  • ■ 公式LINEから予約した方

• ご予約情報は「公式LINEからのみ」ご確認いただけます。

• ※WEBサイトからはご確認いただけません。

• • •  

    • ▶公式LINEはこちら

    • https://page.line.me/cin6511g?openQrModal=true

    •  
    • • 1. Procedure for confirmation.

      • 1.  公式LINEのトーク画面下部「各メニューはこちらから」→「予約」をタップする

      • 2.   画面左上の「≡（メニュー）」＞「予約一覧」をタップする

• ---

  • ■ お電話で予約した方

• システムの仕様上、WEBやLINEからはご確認いただけません。お手数ですが、ご予約された院まで直接お電話にてお問い合わせください。

• 【診察券ご登録済み（再診）の患者様】

•  

  ■ LINE診察券を連携（同期）済みの方

1. 原則として「公式LINE」をご活用ください。

2. クリニック受付やお電話で承ったご予約も、

3. すべて公式LINEのマイページ内に自動で反映されます。

   •  

   • 💡 Notes

   • 公式LINEとWEBサイト（メディカルフォース予約システム）が

   • 連携されていない場合、WEBからLINE予約の確認は行えません。

   • 操作方法の詳細は、以下のガイドをご確認ください。

     ---

     • ■ LINE未連携の方
4. ご予約時に登録済の「メディカルフォース予約システム」よりログインのうえご確認ください。

5. （2022年8月以前にご来院済みで、LINE診察券のご登録がない方も含みます。）

6.  

7. ※WEB予約分だけでなく、クリニック受付やお電話で承ったご予約も

8. 「予約一覧」よりからご確認いただけます。

9.  

10. ※上記操作にて確認ができない場合は「予約確定メール」にてご確認ください。

11. (メールアドレス入力誤りや、迷惑フォルダへの振り分けを設定されている場合等
12. メールが不着となるケースもございます。ご自身の端末の設定をご確認ください。)
13.  

14. ※上記いずれの操作でも確認が取れない場合、お手数ですがお問い合わせください。

15. ---

    • • ▶WEBマイページログインはこちら
      • https://x.gd/Exyed
      •  
      • ▶登録状況を確認する場合はこちら
      • https://reservation.medical-force.com/b/d7bb811e-ebd5-4b93-93f8-588864b24f15/user
      •  

    • 《WEBマイページ操作手順》

      • 1.  クリニック公式ホームページ等の「予約リンク」からマイページを開く
        2.  画面左上部の「三（メニュー）」＞「予約一覧」に進む（※ログインを求められた場合は、登録済みのメールアドレスとパスワードを入力）

▶︎ Click here for reservation confirmation and operation guide

https://biancaclinic.jp/news/33256/

患者様のご来院歴によって、お手続き方法が異なります。

以下いずれの場合も「ご予約日の2日前（前々日）23:59まで」

のキャンセル期限（キャンセルポリシー）が適用されます。

期限を過ぎた場合は一律で

事務手数料2,200円（税込）が発生いたしますのでご注意ください。

※次回ご来院時にお支払いいただきます。

【ご来院が初めて（初診）の患者様】

システム連携前のため、LINEやWEBからの操作はできません。

お手数ですが、クリニックまでお電話にてご連絡をお願いいたします。

※「キャンセル」につきましては、スムーズな対応のため

　「24時間自動録音（音声案内）システム」を導入しております。

　音声ガイダンスに沿って録音をお願いします。

※「変更」は録音機能で承れません。営業時間内にオペレーターとお話しください。

【診察券ご登録済み（再診）の患者様】

公式LINEまたはWEBマイページより「キャンセルのみ」操作が可能です。

ご予約の「変更」をご希望の場合は、

一度キャンセルのうえ、ご希望の日時でお取り直しください。

▶公式LINEはこちら

https://page.line.me/cin6511g?openQrModal=true

《公式LINEからのキャンセル操作手順》

• 1.  公式LINEのトーク画面下部「各メニューはこちらから」＞「予約」をタップする

• 2.  画面左上の「≡（メニュー）」＞「予約一覧」をタップする

3.  該当する予約の《詳細を見る》＞《予約をキャンセルする》をタップする

▶WEBマイページログインはこちら

https://x.gd/Exyed

《WEB予約システム（メディカルフォース予約システム）からのキャンセル操作手順》
1.  クリニック公式ホームページ等の「予約リンク」からマイページを開く
2.  画面左上部の「三（メニュー）」＞「予約一覧」に進む（※ログインを求められた場合は、登録済みのメールアドレスとパスワードを入力）
3.  該当する予約の《詳細を見る》＞《予約をキャンセルする》をタップする

ご予約をお取りいただいた「窓口（ルート、経由）」と、

現在ログインしている「ページ」が異なっている可能性がございます。

■主に【初診】、または【今回初めてWEB/LINEで予約された再診】の患者様

予約システム上、原則「ご予約時と同じ窓口からのみ」確認・変更・キャンセルが可能です。

以下をご確認ください。

【原因①：LINEで取った予約を、WEBブラウザ（ホームページ等）で見ようとしている】

• 対処法： LINEでお取りいただいたご予約は、LINEのマイページにのみ表示されます。

• 公式LINEを開き、以下手順よりご確認ください。

▶公式LINEはこちら

https://page.line.me/cin6511g?openQrModal=true

《キャンセル操作手順》

• 1.  公式LINEのトーク画面下部「各メニューはこちらから」＞「予約」をタップする

• 2.  画面左上の「≡（メニュー）」＞「予約一覧」をタップする

3.  該当する予約の《詳細を見る》＞《予約をキャンセルする》をタップする

• ※再診の患者様でお名前表記が「ゲスト様」となっている場合、LINE連携が完了しておりません。
• 以下②よりご確認ください。

【原因②：WEBブラウザ（ホームページ等）で取った予約を、LINEで見ようとしている】

• 対処法： ホームページ等からお取りいただいたご予約は、WEBマイページにのみ表示されます。

• 以下リンクより「ご予約時と同じメールアドレス・パスワード」で

• ログインしてご確認ください。

•  

  • ※パスワードお忘れの場合はご自身で再度設定が必要です。
  • クリニックでは操作いたしかねますのでご了承ください。
  •  
• 1. • • ▶WEBマイページログインはこちら
       • https://x.gd/Exyed
       •  
       • ▶登録状況を確認する場合はこちら
       • https://reservation.medical-force.com/b/d7bb811e-ebd5-4b93-93f8-588864b24f15/user
       •  

     • 《WEBマイページ操作手順》

       • 1.  クリニック公式ホームページ等の「予約リンク」からマイページを開く
         2.  画面左上部の「三（メニュー）」＞「予約一覧」に進む（※ログインを求められた場合は、登録済みのメールアドレスとパスワードを入力）

  ---

  ▶︎ Click here for reservation confirmation and operation guide

  https://biancaclinic.jp/news/33256/

We will not be able to accommodate waiting lists. However, if there are any cancellations, you can make a reservation at any time.WEBPlease check the reservation screen.

WEBReservations can be made to the extent that they appear on the reservation screen.

*Menus without doctor/nurse appointment (counseling, skin treatment, etc.)Up to 3 months aheadUp to,

If there is a nominationUp to 1-2 months in advanceThe above is a rough estimate and may vary depending on the timing of your reservation.

■Open Days for Reservations

Around the end of each month, at 12:00 noon on the designated date for the following monthWe are open for reservations for

*New appointment slots for Dr. Iwama, Dr. Nakao, and Dr. Yatsugi are also being opened at the same time.

*Please note that appointments with Dr. Iwama cannot be made by phone.

365Day,24TimeWEBReservations are available. However, please note that this service may be temporarily unavailable due to system maintenance. Please understand this in advance.

In order to protect your personal information and prevent problems with identity verification, reservations must be made byWe accept reservations directly from the person himself/herself. (The same applies to reservation confirmations, changes and cancellations.)

If you are unable to make an appointment in person due to unavoidable circumstances, please contact the clinic.

PartWEBSome treatments cannot be booked in advance. For details, please call us.

■お手術までの流れ

1.  まずはCounseling only."でご来院いただき、

　 医師とご相談のうえ適応の術式を決めます。

2.  ご提案差し上げた内容にてお申し込みをご希望された場合、

　必要書面のご記入～ご予約金（総額の20%分）

　をお支払いいただきますと、

　手術日程の確保が可能will become.

　※カウンセリング当日にお手続きをお済ませいただくか、

　あるいは見積もり書をもとに

　別日に改めて「お手続きのみ」で

　ご来院していただく必要がございます。

3.  お手術当日に残金（80％分）をお支払いいただき、

　  ご契約通りのお手術をお受けいただきます。

■Warnings and Cautions

・   美容外科の施術メニューは、原則的に当日施術は行っておりません。

　ご希望の手術日程に合わせて、

　事前にカウンセリングをお済ませください。

・  カウンセリング～お手続きをお済ませいただいた方から

　順番に手術日程を確保しております。

　事前に「お手術のみ」のご予約はお取りいたしかねます。

　あらかじめご了承ください。

・  ご遠方にお住まいの方は、

　ご希望の手術日程に合わせて

　事前に「オンラインカウンセリング」をお済ませください。

　※関東圏内にご在住の場合、ご来院推奨

▶Click here to make an appointment for online counseling.

https://biancaclinic.jp/contact/

▶オンラインカウンセリングの登録手順はこちら

https://biancaclinic.jp/online/

公式LINEまたはWEBのマイページから操作可能です。

Post-treatment follow-up consultation and monitor photography (select number of months elapsed)" + date and time + physician in charge

to make a reservation.

Those who wish to change or cancel:

クリニック受付またはお電話にてご予約をされた場合、

一度キャンセル操作をしていただき改めてお取り直しください。

Dermatological treatment onlyPossible. (Injections and surgery are not covered)

※Nomination fee 1,100 yen (tax included)A fee will be charged.
*If you wish to nominate someone, please be sure to let us know at the time of reservation.
*Please note that we may not be able to meet your request depending on reservations and availability.

It is possible.
Please check the individual doctor's page for his/her attendance schedule.

▶Click here for the doctor's work schedule.
https://biancaclinic.jp/about-clinic/

⚠️ for Dr. Hotta's nomination: ⚠️

初診料（初回診察時のみ）：  5,500円（税込）別途費用発生

Only those who meet any of the following criteria may be nominated

(1) Initial visit

当院再診患者様からご紹介を受けた方

(2) Re-examination

※以下の場合、いずれも初診料は不要
・当院再診患者様（堀田医師で施術歴のある方）
・当院再診患者様（大久保医師または雜賀医師指名で施術歴のある方）

▶For other fees, click here.
https://biancaclinic.jp/price/price-cat/other/consultation-fee/#

Both initial and follow-up visitsAll web reservationsPlease contact us at the following address.

キャンセル待ちのご対応は致しかねます。

随時WEB予約画面をご確認ください。

■Open Days for Reservations

Around the end of each month, at 12:00 noon on the designated date for the following monthWe are open for reservations for

当院公式Instagramにてお知らせしておりますので

ご確認ください。

*New slots are also being opened all at once.

※お電話でのご予約はご対応致しかねます。

　随時WEB予約画面ご確認のうえ、

　空きが出た場合にご自身でお取りください。

■予約可能月について

Up to 1-2 months in advanceが目安となり、

ご予約をお取りいただくタイミングにより前後いたします。

■シミ、ホクロ、イボ当日施術について（医師施術）

当日は「カウンセリングのみ」でお越しいただきます。

適応を診させていただき、次回施術の予約をご案内させていただきます。

※看護師にて対応可能な施術の場合、当日機械の空きがあればご案内可能です。

▶Click here to see the doctor's work schedule.

https://biancaclinic.jp/about-clinic/

▶Click here for availability.

https://biancaclinic.jp/contact/

※各医師の出勤スケジュールは、

　医師の個別ページ等をご確認ください。

■常勤

堀田医師：https://biancaclinic.jp/doctor/hotta/

南医師：https://biancaclinic.jp/doctor/minami/

服部医師：https://biancaclinic.jp/doctor/hattori/

池田医師：https://biancaclinic.jp/doctor/ikeda/

明石医師：https://biancaclinic.jp/doctor/akashi/

葉山医師：https://biancaclinic.jp/doctor/hayama/

横山医師：https://biancaclinic.jp/doctor/yokoyama/

藤橋医師：https://biancaclinic.jp/doctor/fujihashi/

幡手医師：https://biancaclinic.jp/doctor/hatade/

■非常勤

八杉医師：https://biancaclinic.jp/doctor/yasugi/

中尾医師：https://biancaclinic.jp/doctor/nakao/

岩間医師：https://biancaclinic.jp/doctor/iwama/

前田医師：https://biancaclinic.jp/doctor/maeda/

宮本医師：https://biancaclinic.jp/doctor/miyamoto/

魚谷医師：https://biancaclinic.jp/doctor/uoya/

■その他在籍（月に1回、定期非常勤）

大久保医師：https://biancaclinic.jp/doctor/okubo/

雜賀医師：https://biancaclinic.jp/doctor/saiga/

紀田医師：https://biancaclinic.jp/doctor/kida/

築山医師：https://biancaclinic.jp/doctor/tsukiyama/

If you are more than 10 minutes late, we regret to inform you that we may have to cancel your appointment (no treatment or counseling on the same day).

Please note that we may not be able to accommodate late arrivals even if we are notified in advance, depending on the availability of the reservation on the day of the appointment.

■First-time visitors

To confirm your identity,

Identification (My number card, driver's license, insurance card, passport, etc.)

Please be sure to bring the

■初診の方 / 再診の方

・当日施術（肌・注入治療）ご希望の方は、

　必要に応じてメイク道具をお持ちください。

※クリニックにはメイク道具のご用意はございません。
※施術内容によりましては、当日メイクができない場合もございます。

・婦人科系の施術（アルマデュオ、フォーマV等）を受ける方は、

　ナプキンをお持ちください。

　専用のジェルを塗布して施術を行うため、

　お下着が汚れてしまう可能性がございます。

You can check how to use My Page at the URL below.

 https://biancaclinic.jp/news/33256/

予約関連各種操作（予約の変更・お取消し等）が可能です。

その他お得なキャンペーンのご案内や、

クーポンをお届けしておりますので

ぜひお友達登録をお願いいたします。

▶LINEClick here to register as a friend.

https://page.line.me/cin6511g?openQrModal=true

As an introductory offerThe "Matchmaking Referral Program."is available.

For those who have been attending BIANCA

∟Recurrence: Referrer

For prospective BIANCA customers

∟Initial visit: for those who receive a referral

For every return patient referred for a first visit, a new patient is referred for a second visit.

"To whom it may concern," "To whom it may concern."

Points are awarded for each, and accumulated points are

Available as a discount at checkout depending on the amount paid.

(1,000 points = 1,000 yen)

⚠️Points usage notes: ⚠️

Available for charges totaling 11,000 yen (tax included) or more.

Not available for merchandise purchases.

Only for referrals from patients who have visited our clinic before.

▶For other detailed instructions, click here.

https://biancaclinic.jp/news/30246/

Please note that the time of your visit may vary depending on the nature of the treatment. Due to the nature of medical treatment, we cannot promise an exact end time, so please allow plenty of time for your visit.

This varies depending on the surgical procedure and the type of anesthesia used, so please inquire during your consultation.

We ask that you enter the room alone during counseling and treatment to protect your privacy and ensure your safety.

Please consult with us in advance if you need an escort for minors, the elderly, or those who need an interpreter. We appreciate your understanding and cooperation.

Available depending on the content.

■Injection therapy (whether initial or repeat visit)

Available for same-day treatment, or counseling only.

If you wish to have the treatment, you do not need to contact us in advance. Please fill out the medical questionnaire to indicate whether or not you wish to receive treatment.

■Surgery (whether initial or repeat)

Counseling only, surgery on a separate date

For details, please refer to "How can I make an appointment for surgery? Please refer to "Q. How can I make a surgery appointment?

■Skin Treatment

First-time visitors.

(1) For reservations made via the web

If you choose "from consultation to treatment

　Available up to the treatment on the same day

　*There are no reservation items until the treatment depending on the menu. In that case, please contact us.

If you choose only consultation

　Available only if there are openings on the day

　If you want to ensure same-day treatment, please contact us in advance.

(2) For reservations made by phone

　Please let us know what you would like to do.

　Please note that we may not be able to perform all of the requested treatments depending on the availability of reservations. Please understand this in advance.

Re-examination

①希望メニューのご相談がお済みの方 / 同一メニューで施術歴のある方 / コース保有中の方

　LINE予約項目「ご相談がお済みの方/コースをお持ちの方」をご選択のうえ、
　Please make an appointment for treatment only.

For those who have not yet consulted with us about their desired menu.
　「ご相談～施術まで」の予約項目よりご選択をお願いいたします。
　*Please contact us if there is no reservation item for your desired menu.

18The following regulations apply to students under the age of 18 (currently enrolled in high school).
*A parent or guardian may be required to submit a parental consent form and be accompanied by a parent or guardian for certain procedures.

■Counseling only

You may visit the clinic in person only.
There are no required documents to be submitted, but please note that we cannot accept contracts on the same day if you come to the clinic alone.
*When considering surgical procedures, we ask that a parent or guardian be present whenever possible in order to share accurate information.

■Laser and injectable treatments

You may come to the clinic in person only, but you must submit a parental consent form.

Please print out the form below, fill in the required information, and bring it with you to the hospital in advance of your visit.

https://biancaclinic.jp/contact/

■ Surgery

You may come to the clinic alone on the day of your visit, but we ask that you be accompanied by a parent or guardian at all times during checkout.
*Parents may wait in the waiting room during the surgery.

Note regarding payment methods.

• PayPayOnly balance payments are accepted. *Please be aware of the points awarded and the maximum charge amount.

• Credit cardIn principle, the card must be in the name of the patient. If you are unavoidably coming to the clinic alone and using a credit card in the name of a parent or guardian, we will call the cardholder to confirm his/her identity and payment agreement at the time of checkout.

For safety reasons, we ask that pregnant women refrain from all treatments. We appreciate your understanding.

カウンセリング、診察のもと全て医師判断となります。

■Monitor screening criteria and fees

The above is limited to cases where the desired menu is being monitored.

The applicant must be willing to provide us with progress photos (up to 1 month, 3 months, or 6 months later, as the case may be).

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., the extent to which the face is shown).

※その他ご契約に関する詳細は、当日ご確認ください。

To minimize pain and anxiety, we offer a wide variety of anesthesia options.

•  

• Included in the basic fee

• As a rule, "local anesthesia" is included in injection therapy and surgical procedures.

•  

• Additional options to be selected

• The following anesthetics can be used in combination or selected according to your needs and the nature of the procedure.

• (anesthetic cream / nerve block anesthesia / sigh anesthesia / relaxation anesthesia / intravenous anesthesia / general anesthesia)

*Applications vary depending on the procedure, so please consult with the doctor at the consultation for details.

Depending on the nature of the surgery, we ask that you come back for a follow-up visit one month or three months later.
Please come to the hospital whenever possible for postoperative follow-up and condition check.
*If stitches or removal of fixation is necessary, a separate visit to the clinic on a designated date is required. Details will be provided at the time of consultation.

The warranty period is one year from the date of treatment (for all menus).

If the doctor determines that a revision surgery is necessary, the surgery will be free of charge within the warranty period.
However,Anesthesia, options, immobilizing supporters, and other expenseswill be charged separately.
*Further details will be provided at the time of counseling.

Varies depending on the procedure. Please consult your doctor during your consultation.

Most of our hyaluronic acid formulations last approximately 12 months, while formulations used for softer areas like tear troughs may last about 6 to 8 months.

Please note that the duration may vary from person to person.

The total amount is the "treatment fee + drug fee + cannula fee.

•  

• fee for medical treatment¥24,200

• Cannula fee (per site) ¥2,420

• Drug fee (1 bottle/1cc)Nose (tip of nose to bridge of nose): 118,580 yen,Other parts 84,700 yen

•  

All prices above include tax.

*This may vary depending on the desired area and the number of units required. Details will be provided at the time of counseling on the same day.

It is possible.

Please consult with a doctor on the day of your visit to determine the suitability of the treatment.

Swelling and internal bleeding may occur, depending on the individual.

It depends on the amount of injection, etc,2-3 days after surgeryis likely to be the peak of symptoms of edema and swelling sensation, and then gradually settles down over time.
*Please refer to one example below

■Precautions for each site

• Lips: This area is more prone to symptoms of swelling than other areas.

• Nose :Temporarily, the nasal bridge may appear thicker and the eyes may feel closer together, but this will recede in a few days.
  　　　For a few days, you may experience a "dull ache" when blowing your nose or putting on your glasses.

• Amount : Downtime is somewhat longer and may include swelling and headaches. as the swelling gradually moves downward,

• 　　　Temporary edema may appear around the eyes and nose area.

Our clinic charges 1 bottle (1 cc) per area.

If there are drugs that were not used up that day, they can be re-injected within the following time periods.

■Period of re-injection available and fees

• Within 2 weeks: 　Cannula fee only

• Within 2 weeks to 1 month:Treatment fee + cannula fee only

• After 1 month:After one month, the drugs will be discarded for quality control and hygiene reasons.

■ Provisions for reinjection

• Restrictions based on residual volume

• If the remaining amount is very small, we may discard it at our discretion on the day of the re-injection because it is difficult to make any change.

•  

• Limited to physicians and clinics in charge 　

• From the standpoint of safety and drug storage location, the treatment was performedSame hospital, same doctor.Only

At our clinic, we ask that you wait two weeks before receiving any skin treatments following an injection.

Please also confirm with the clinic where the treatment will be performed.

Both sides count as one area.

After hyaluronic acid injection,2 weeks elapsedIf you have done so, you can receive other skin treatments.

However, we do not recommend procedures that apply strong pressure to the injection site (facial massage, HIFU, radiofrequency treatment, etc.) for the following reasons

• Effect on shape: The injected hyaluronic acid may migrate and lose its shape.

• Impact on retention: If pressure is applied during the process of drug absorption into the tissue, the intended effect may not be fully realized.

•  

Please understand that we cannot be held responsible in the event that you undergo a procedure at another clinic at your own discretion and the finished product is affected.

being pregnant：Please check with your gynecologist/obstetrician in advance.

while pregnantFor safety reasons, we ask that you refrain from all treatments.Thank you for your understanding in advance.

while breast-feeding：Treatment is possible after 6 hours of breastfeeding abstinence,Hyaluronidase can be performed after 1 day of breast abstinence

Generally, the next day or later is not a problem.

If you are concerned about swelling or edema, please refrain from using it for about a week.

If you are unable to determine the condition of the injected area,

In some cases, the patient may be asked to shave his or her head at the physician's discretion.

Please be advised in advance.

There are no restrictions on the interval between other procedures, but if there is downtime (redness, swelling, etc.),

We recommend that you make an appointment only after your symptoms have completely subsided.

As a guide,About 1 week since the last treatmentPlease consider leaving it open.

In addition, if you are currently under a monitoring contract at another clinic, we ask that you refrain from having your treatment performed at our clinic as a general rule.

(*This may affect the photographs taken at other hospitals and may be a breach of contract.)

Please check with the clinic with which you have contracted for the treatment in advance to confirm whether or not it is possible.

Yes, same day treatment is possible.
Since the role of each agent is different, a higher synergistic effect (e.g., a more youthful impression and a more even facial line) can be expected when they are combined.

The order of treatment and the position of injection will be determined based on the condition of the patient's face on the day of the treatment, and the optimal plan will be proposed.

You may come to the clinic with or without makeup.

If you have a request for "Injection with a balance that matches your daily makeup."

Please come in with your regular makeup on. We will propose the best design for you based on the overall atmosphere of your face.

Makeup removal during surgery

Because the injection site needs to be disinfected, you can choose one of the following

Please inform the concierge in charge of your request on the day of your visit.

• Point off: The staff will wipe off the injection site only for disinfection.

• Whole face washing: You will wash your face in the hospital's powder room.

• 　　　　　No make-up tools will be provided. Please bring your own if necessary.

Local anesthesia is used.

If you are concerned about pain, a laughing anesthesia can be added at an additional cost of 6,050 yen. Please consult us on the day.

Hyaluronidase."It is possible to dissolve hyaluronic acid by injecting a drug that breaks it down called

We offer two types of drugs according to your constitution and allergy risk.

Drugs and charges (all listed below per site)

• Sheep origin : ¥36,300

• Human origin:  66,000 yen *"Human-derived" drugs are less likely to cause allergic reactions and are safer.

• Cannula cost: ¥2,420

If you wish to be monitored, please feel free to ask your doctor or concierge on the day of your visit.

The physician's consultation will be used to determine whether the monitors are suitable for the study (adoption).

Please note that we may not be able to meet your request depending on the condition of your face and the treatment.

カウンセリング、診察のもと全て医師判断となります。

■Monitor screening criteria and fees

The above is limited to cases where the desired menu is being monitored.

The applicant must be willing to provide us with progress photos (up to 1 month, 3 months, or 6 months later, as the case may be).

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., the extent to which the face is shown).

※その他ご契約に関する詳細は、当日ご確認ください。

Depending on the menu of your choice,About 1 hour to 3 hours max.Thank you for your time.

Please note that the number of patients may change depending on the traffic on the day and the details of the procedure (with or without anesthesia, combination of procedures, etc.). Please allow plenty of time for your appointment.

Counseling only:Approx. 1.5 hours

Up to the same day treatmentApprox. 2 to 3 hours 

All of the above are approximate times only.

It depends on the type of treatment and availability of appointments. Please check below.

Injection therapy (hyaluronic acid, Botox, other skin growth injections, etc.)

The treatment can be performed on the same day of counseling.

• Skin Treatment 　

• We will begin with those customers who have reserved their treatment slots in advance.
  *Only if there is an available appointment slot on the day of the consultation, it is also possible to show up after the consultation.

•  

• surgery

• On the day of the eventCounseling onlyThe following is a guide to the

• For more information, please see "Q. How can I make an appointment for surgery?" for details.

We ask that you enter the room alone during counseling and treatment to protect your privacy and ensure your safety.

The following information is provided for accompanying children.

• ■Infants and preschoolers in tow

• Due to the sharp instruments and laser equipment in the hospital and the difficulty in ensuring safety, we ask that you do not bring infants (pre-school children) to the hospital.

• We ask that you please secure a place to leave your child in advance and come to the hospital alone.

•  

• ■Children of elementary school age and above

• You may be accompanied only if you are able to wait quietly in the waiting room alone.

• Please note, however, that for safety reasons, you will not be allowed to enter the examination or treatment rooms.

• *We ask that, whenever possible, you please secure a place to leave your child in advance and come to the hospital alone.
•  

Please consult with us in advance if you need an escort for minors, the elderly, or those who need an interpreter. We appreciate your understanding and cooperation.

Please be sure to bring identification (ID: insurance card, driver's license, resident certificate, my number card, passport, etc.).

In addition, please confirm below what is required depending on the nature of the treatment.

• For those who wish to have ■skin treatment

• You will be asked to wash your face before the examination, regardless of whether or not the procedure is performed on the same day. Please bring makeup tools if necessary.
• Cleanser, face wash, and sunscreen are provided in the powder room, but no makeup products are provided.

•  

For those who wish to have ■injection therapy

• You may be asked to wash your face before the treatment.
• Cleanser, face wash, and sunscreen are provided in the powder room, but no makeup products are provided.
•  

• ■ Surgery

• If you are considering signing a contract and making payment on the same day,

• Please bring cash, credit card, or other necessary items (bank book, bank seal, etc.) for medical loan approval to facilitate the process.

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., extent of face exposure, etc.).

※その他ご契約に関する詳細は、当日ご確認ください。

基本的なカウンセリングと診察（初診・再診）は無料です。

※一部の医師指名や、肌診断機の使用を伴う診察など、

内容によっては別途費用をいただく場合がございます。

詳細は以下をご確認ください。

▶For more information, click here.

https://biancaclinic.jp/price/price-cat/other/consultation-fee/#\34%208947

Cash, credit cards, medical loans, and QR code payments are accepted.

Credit card (lump-sum payment only)

　VISA / Mastercard / JCB / American Express / Diners Club / UnionPay, etc.

If you wish to pay in installments, please contact your credit card company after payment is made to change the payment method to "installment or revolving payment".

Touch payment is available.iD、QUICPay not available）

■ Debit

Only branded debit accepted (J-Debit not accepted)

QR code payment

　PayPay (only balance payments are accepted)

*Please pay attention to the point credit and the maximum charge amount.

Medical Loan

　APLUS / FLEX

*Screening is required to use this service. Please note that screening results may not be available on the same day.

About Combined Payments

　You can also combine multiple payment methods, such as "cash + credit card".

　We can accept two or more credit cards. Please ask our staff at the time of payment.

When you pay your bill at our clinicLump-sum payment.Only the

If you wish to pay in installments, we ask that you change the payment method to "installment payment later" or "revolving payment" through your credit card company's dedicated application or member website after completing the checkout.

*Availability of change and fees vary depending on the credit card company and contract. For details, please contact your credit card company in advance.

Depending on the treatment, there may be an additional fee for examination and other expenses.

We will provide you with an estimate of the total cost, including all of the following expenses

*Necessary items differ depending on the type of treatment, and will be explained in detail during the consultation.

Other costs associated with the treatmentAll prices shown include tax.

• Treatment Related: Anesthesia (from 12,100 yen), supporter/fixation device (from 3,850 yen)

• Inspection Related: Vectra usage fee (5,500 yen), blood test fee (11,000 yen)

Please refer to the "Transportation Subsidy Program.

▶Click here for more information.
https://biancaclinic.jp/news/50274/

As a general rule, only the name of the customer is accepted. If you use a name other than your own (family member, etc.), please follow the instructions below.

•  

• When accompanied by a nominee

• The use of this service is available as long as the owner of the account is present at the time of checkout.

•  

• If you have no choice but to come to the hospital alone

• Only cards in the name of a family member or a person with parental authority can be used.

• We will call the person in whose name the payment is made to confirm his/her identity and payment agreement at the time of checkout.

Available with a minimum total payment of 55,000 yen (tax included).

Clinic Hours10:00 AM to 7:00 PM

Last ReceptionInitial visit 17:00 / Re-examination 17:30

(*Last reservation may be earlier than the above depending on the reservation details.)

We do not have a specific regular holiday (irregular holidays).

Except for the year-end and New Year holidays, the clinic is open on Saturdays, Sundays, and national holidays.

For a detailed treatment schedule, please contact
Please check the calendar in the "Clinic Introduction" section of our website.

▶Click here for calendar
https://biancaclinic.jp/about-clinic/

There is no dedicated parking lot. Please use a nearby parking lot.

For your safety, please refrain from driving (car, motorcycle, bicycle) on the day of the surgery.

Please come to the hospital by public transportation.

The dedicated page on our website provides detailed directions with photos from the nearest station to each clinic.

If you are visiting us for the first time, please check before your visit.

▶Click here for access.

https://biancaclinic.jp/guide

Campaigns and SNS

　Campaign and Monitor Information

　Please refer to our website for more information on current campaigns and monitoring opportunities.

　▶Click here for campaign details (website)

　https://biancaclinic.jp/recommend/

　Official LINE (special coupons available)

　We offer coupons only for registered friends and distribute availability.

　▶Click here to register as an official LINE friend.

　https://lin.ee/bi1Issi

　Official Instagram (cases and updates)

　The latest case photos and daily life at the clinic are being updated.

　▶Official Instagram is here.

　https://www.instagram.com/biancaclinic/

The products we carry are also available at our official online store.

Please note that some products are not compatible with the online store. Please note that some products are not compatible with the online store.

Note on the purchase of the product.

• For products that require medical attention

• For safety reasons, some products can only be purchased after a doctor's consultation. If you wish to purchase such products, please make an appointment for a medical examination first.

•  

• If you have already had a medical examination

• Please log in as a member to make your purchase smoothly.

▶Click here for BIANCA CLOSET

https://www.by-bianca.com/

「英語・中国語」に対応可能なスタッフが在籍しております。

Please feel free to visit us even if you are coming from overseas or if you are not comfortable communicating in Japanese.

If you would like to make an appointment or have any questions, please call the telephone counter at any of our clinics.

Contact information for inquiries

• Ginza Branch: 050-3196-4834

• Omotesando Clinic: 050-1807-1593

▼各回線操作

はじめのご案内（日本語/英語）で「＃2外国語」を選択　→担当部署にお繋ぎいたします。ご用件をお申しつけください

（代理でご連絡される方、滞在先のホテルコンシェルジュの方などもこちらからお願いいたします）

Before and after vaccination, taking into account changes in physical conditionMore than three days."are requested to keep an interval between the two.

However, for safety reasons, if you are undergoing a surgical or injectable procedure, please contact us.Two weeks before and after.We recommend that you leave the room empty.

If you have any concerns, please feel free to discuss them with the doctor during the consultation.

You can check from the official LINE or My Page (various, documents list item).
▶Here is how to check My Page

 https://biancaclinic.jp/news/33256/