About Reservations
We accept reservations 24 hours a day via our website.
First-time patients are kindly requested to make appointments online.
With online booking, you can easily change your appointment time or cancel, and you can also fill out the medical questionnaire.
If the medical questionnaire is not completed in advance for your first visit, your counseling time may be shortened.
Please be advised in advance.
Reservations, changes, and cancellations can be made online.
※You will need the email address and password used at the time of booking.
※For changes or cancellations, please see [3. Can I make changes or cancel?].
For web reservations and other reservation-related inquiries, please click here.
https://biancaclinic.jp/contact/
You can check this information on our hospital's website or via the My Page section of our official LINE account.
https://biancaclinic.jp/news/33256/
※Please be sure to log in to My Page using the reservation form you used to make your reservation.
The price and discount rate for monitors may vary depending on the degree of alteration and the exposure level of photos or videos.
For details, the doctor will make a determination during the consultation.
Please view the doctor's schedule here.
→https://biancaclinic.jp/about-clinic/
Availability can be checked via our online reservation system.
LINEIf you register as a friend,LINEYou can make reservations, changes, and cancellations.
We deliver information on great deals and coupons, so please register as a friend.
LINEAdd me as a friend↓
Reservation changes and cancellations are possible up to 48 hours prior to the reservation date.
【A change or cancellation fee of ¥2,200 (tax included) will apply after 48 hours.】
For changes or cancellations made on the day of or the day before your appointment, we cannot process them online. Please contact the clinic directly.
※Please note that we cannot accommodate changes or cancellations even if you contact us via the confirmation email sent upon reservation confirmation.
【How to Change or Cancel a Direct Booking or LINE Booking】
(※Direct booking refers to appointments made directly at the clinic reception desk or by phone.)
①BIANCA's LINE (https://page.line.me/cin6511g?openQrModal=trueOpen it.
② Tap "Access each menu here".
③Tap the reservation screen, open the three horizontal lines displayed in the upper left corner, and tap the reservation list.
④ Tap "View Details" for the reservation you wish to change or cancel.
⑤ Tap the corresponding option—《Change Reservation》 or 《Cancel Reservation》—displayed in the reservation date and time field.
⑥ If you select "Change Appointment," please choose whether it's an initial or follow-up visit, select your treatment menu, specify your preferred physician, and select your date and time to confirm your appointment.
⑦ If you select "Cancel Reservation," please choose "No/Yes" at the bottom right of the cancellation screen.
⑧After making changes or cancellations, please check again in your reservation list to ensure the reservation details are correct.
※ "Direct Bookings" can only be canceled via My Page.If you need to make changes, please cancel your reservation and make a new one.
How to Change or Cancel a Reservation Made Online
① From BIANCA's website, the online reservation screen (https://biancaclinic.jp/contact/Please open the [item].
② Tap the three horizontal lines displayed in the upper left corner, then tap "Reservation List."
③ You will be directed to the login screen. Please enter the email address and password you used when making your reservation and log in.
④ Once the reservation list appears, tap "View Details" for the reservation you wish to modify or cancel.
⑤ Tap the corresponding option in the "Reservation Date/Time" section: 《Change Reservation》 or 《Cancel Reservation》.
⑥ If you select "Change Appointment," please choose whether it's an initial or follow-up visit, select your treatment menu, specify your preferred physician, and select your date and time to confirm your appointment.
⑦ If you select "Cancel Reservation," please choose "No/Yes" at the bottom right of the cancellation screen.
⑧After making changes or cancellations, please check again in your reservation list to ensure the reservation details are correct.
【How to Cancel by Phone】
① You may also leave a message on our voicemail system stating the details you wish to cancel by following the instructions provided on our navigation dial.
※If you need to make changes, please speak directly with an operator, as we cannot handle such requests via voicemail.
You can check how to use My Page at the URL below.
For campaign and monitor information, please see here.
Information about the Ginza branch is available here:https://biancaclinic.jp/recommend/
Information about Omotesando Clinic is available here:https://bianca-omotesando.jp/category/news/
We distribute great coupons and other offers via LINE.
Add me as a friend here:https://lin.ee/bi1Issi
WEBReservations can be made within the range displayed on the reservation screen.WEBPlease check the reservation screen.
365Day,24TimeWEBReservations are available. However, please note that the service may be unavailable during system maintenance.
First-time patientsWEBWe kindly request your reservation.
WEBWith an appointment, you can easily change your time or cancel yourself, and you can also fill out the medical questionnaire.
Please be advised that if you have not completed the pre-visit questionnaire in advance, your counseling time may be shortened.
If you are more than 10 minutes late, your appointment may be canceled (no same-day treatment or consultation available). Please be aware of this policy if you anticipate being late.
※As the above measures are in place, there is no need to notify us of your late arrival.
PartWEBSome treatments cannot be booked in advance. For details, please call us.
There is no waitlist, but reservations become available as cancellations occur.WEBPlease check the reservation screen.
Due to the handling of personal information, we kindly request that reservations be made by the individual themselves.
If you are unable to make an appointment yourself, please contact the clinic.
First, please visit us for a consultation only to determine the appropriate surgical procedure.
After consulting with the physician, if the patient wishes to proceed with the procedure, they will be required to complete the necessary paperwork and pay the surgery reservation fee (20%Once payment is received, you will be able to schedule your surgery date.
On the day of the surgery, the remaining balance (80You will pay the deposit (%), and then undergo the surgery.
※Please note that we do not accept surgery appointments prior to counseling.
Post-operative follow-up appointments can also be scheduled online.
Please select the "Post-Treatment Follow-Up Examination and Monitoring Photography" option to make your appointment.
First-time patients, please bring identification (My Number Card, driver's license, health insurance card, passport, etc.) for verification purposes.
For treatments (skin treatments and injection procedures), please bring your makeup tools as needed.
※Depending on the treatment, makeup may not be possible on the day of your appointment.
※Please note that makeup tools are not provided at the clinic.
We accept requests for specific nurses for dermatology treatments. (Injections and surgeries are excluded.)
※A fee of ¥1,100 (tax included) applies for requesting a specific attendant.
※If you wish to request a specific nurse, please be sure to inform us at the time of your reservation.
※Please note that we may not be able to accommodate your request depending on reservation availability and staff schedules.
You may request a specific person.
Please view the doctor's schedule here. →https://biancaclinic.jp/about-clinic/
Dr. Hotta will only be available to existing patients, referrals from existing patients, and members of the online salon.
【How to Use Your Matchmaking Introduction Coupon】
❶ Tap 'Patient Card' in the menu bar of the official LINE account.
❷ Tap the "≡" in the upper left corner
❸ Tap "Refer a Friend"
❹ Copy the "referral code booking link" and share it with your friends.
※If your friend wishes to make a reservation by phone, please provide them with the referral code.
❺If your friend used an introduction coupon during their first visit,
You will also receive coupons based on the reward program.
You can also save coupons and use them all at once.
(Example: If you refer 10 people, you can use the entire ¥100,000 worth at once)
❻ When using a referral coupon, please inform us in advance.
※After your friend has definitely come to the clinic
Please make your reservation by phone or online.
※Merchandise items are not eligible for discounts.
※Can be used for purchases totaling ¥10,000 or more, excluding merchandise items.
About the Treatment
Appointment details and patient needs vary, so please allow ample time for your visit.
This varies depending on the surgical procedure and the type of anesthesia used, so please inquire during your consultation.
WEBFor new patients making appointments, we require the following information:
【Surgery Consultation】: Same-day counseling appointments only
【Injection Consultation】: Same-day counseling + treatment appointment (treatment-only appointments also available)
【Skin Consultation】: Same-day counseling appointments only
If you have any other requests, please contact us by phone.
We kindly ask that no one accompany you to counseling sessions or treatments, except for minors or those requiring an interpreter. Thank you for your understanding.
18Individuals under the age of 18 are considered minors. For certain treatments, parental consent forms and the presence of a guardian may be required.
【Counseling Only】
You may come to the clinic alone, and no documents are required.
【Laser and injection treatments, etc.】
You may visit the clinic alone, but a parental consent form is required. Please print it from here, fill it out, and bring it with you when you visit.
https://biancaclinic.jp/contact/
【Surgery】
The patient may come to the clinic alone, but a parent or guardian must accompany them at the time of payment. Parents or guardians may also attend the surgical consultation.
We kindly ask that pregnant individuals refrain from all treatments. We appreciate your understanding.
The price and discount rate for monitors may vary depending on the treatment applied, the degree of change, and the level of exposure in photos and videos.
For more details about the monitor, the doctor will make a determination during the consultation.
The type of anesthesia used varies depending on the procedure, but we offer topical anesthetic cream, nitrous oxide anesthesia, relaxation anesthesia, intravenous anesthesia, and general anesthesia.
Depending on the procedure, the surgery date,1Follow-up examination after 1 month,3Follow-up examinations after one month are required for all patients.
Please inquire when visiting the clinic, as you may need to come in for procedures such as removing splints or sutures.
The surgery warranty is valid from the date of the procedure.1This is for one year. If the doctor deems it necessary, we will perform a revision surgery, but fees for anesthesia, optional procedures, and fixation supports will be charged separately. Please inquire during your consultation for details.
This varies depending on the treatment, so please inquire at the time of your appointment.
About Hyaluronic Acid Treatments
Most of our hyaluronic acid formulations last approximately 12 months, while formulations used for softer areas like tear troughs may last about 6 to 8 months.
Please note that the duration may vary from person to person.
Our clinic charges an injection procedure fee of ¥24,200 (tax included).
Therefore, the total cost for the day will be the treatment fee + (desired area × number of hyaluronic acid vials required) + ¥2,420 (tax included) per injection site.
Hyaluronic acid is ¥84,700 (tax included) per 1cc syringe. For the nose (tip to bridge), it is ¥118,580 (tax included) per 1cc syringe.
It is possible.
A doctor will determine your eligibility during the consultation, so please speak with the counselor and doctor on the day of your appointment.
Individual results may vary, but swelling and bruising may occur. Depending on the injection site and volume, swelling and puffiness tend to peak around 2 to 3 days after the procedure and gradually subside over time.
※The lips are an area prone to swelling. The forehead may experience longer downtime than other areas, and you may feel swelling or headaches. Swelling will gradually subside, and swelling may also occur around the eyes and nose.
At our clinic, we require the purchase of one vial (1 mL) per treatment area.
The remaining amount of hyaluronic acid will be injected as follows.
【2Within one week: Available (needle cost only)
【2Weekly~1Within one month: Available (Treatment fee + Needle cost)
※1Medications that have been stored for over a month will be discarded as they are beyond their remaining injectable period.
※Additionally, if the remaining amount is insufficient, it may be difficult to perform the treatment again at a later date, so the medication will be discarded.
※This service is provided exclusively by the clinic where the procedure was performed and the attending physician.
At our clinic, we ask that you wait two weeks before receiving any skin treatments following an injection.
Please also confirm with the clinic where the treatment will be performed.
Both sides count as one area.
At our clinic, skin treatments are possible if two weeks have passed since your procedure.
However, procedures that apply strong pressure to the hyaluronic acid injection site
We do not recommend this as it may affect the injected hyaluronic acid.
Please be aware that this will be your own responsibility.
We are unable to provide all treatments during pregnancy.Please be advised in advance.
Regarding treatments during fertility efforts,
Please confirm with your primary gynecologist/obstetrician.
It's fine if it's the next day or later, but
If you are concerned about swelling or edema, please refrain from using it for about a week.
If the condition of the injection site cannot be determined during the examination,
The doctor may decide to shave the area.
Please be advised in advance.
There are no particular restrictions, but for treatments that involve downtime,
It is preferable for the redness and swelling to have subsided,
I would appreciate it if you could leave about a week between appointments.
Treatment can be provided on the same day as your consultation.
Whether you wear makeup or not is perfectly fine.
However, ”I'd like you to examine me while observing my usual demeanor during the consultation.”
In that case, I would appreciate it if you could come wearing makeup.
※If you are wearing makeup, we will either remove it with disinfectant before the procedure or
Please inform your assigned concierge whether you would like to have your face washed or not.
We use local anesthesia, but if you prefer,
Nitrous oxide anesthesia (¥6,050) is also available as an option.
On the day of your appointment, please inform your assigned concierge and physician that you wish to participate in the monitoring program.
It depends on the expected level of effectiveness, such as how much change can be anticipated.
Participants must also be willing to cooperate with photo and video recording, and will be screened during a consultation with a physician.
About the Day
For initial consultations involving counseling only, the session typically lasts approximately 1 to 1.5 hours.
If you wish to have both a consultation and a skin treatment on the same day, the total time is approximately 2 to 3 hours. This includes a 1-hour consultation, payment processing afterward, and then the treatment itself, which lasts 30 minutes to 1 hour depending on the treatment.
If you wish to have both a consultation and the injection procedure on the same day, the total estimated time is 2 to 3 hours. This includes a 1-hour consultation, payment processing afterward, and the procedure itself, which takes 30 minutes to 1 hour depending on the treatment and whether anesthesia is used.
※However, for injection procedures specifically requested with Dr. Kida, we anticipate significant crowding. Therefore, we kindly ask that you arrive with approximately 2.5 to 3 hours to spare.
Injections such as hyaluronic acid and Botox can be administered on the same day as your consultation appointment.
Surgery and skin treatments will be scheduled for separate days, so on the day of your visit, we will process your payment and take your appointment before you leave.
For safety reasons, we regret that we cannot accommodate children.
First-time patients: ID required(Health insurance card, driver's license, passport, or other documents that can verify your date of birth)Please bring it with you.
For skin treatments, you will be washing your face, so please bring your makeup products as needed.
Regarding Payment
Initial consultation and counseling fees are generally free of charge, but
Only Dr. Hotta, Dr. Yatsugi, Dr. Iwama, Dr. Miyamoto, Dr. Maeda, and Dr. Uotani charge an initial consultation fee of ¥5,500 (tax included) for first-time patients.
Please note that for follow-up visits where only counseling is provided, Dr. Iwama, Dr. Miyamoto, and Dr. Maeda will charge a follow-up consultation fee of ¥3,300 (tax included).
However, Dr. Iwama's follow-up consultation fee will be waived for those who either: * Purchase or reserve the proposed treatment on the same day, or * Purchase skincare products totaling ¥10,000 (excluding tax) or more.
Regarding the Designation of Dr. Kida
The initial consultation fee at Dr. Kida's office is ¥11,000.
Additionally, if your follow-up visit consists solely of counseling, a counseling fee of ¥33,000 will be charged.
※Please note that our discount program cannot be used for any treatments performed by Dr. Kida.
※Additional fees may apply depending on the treatment: Vectra usage fee of ¥5,500 (tax included), VISIA usage fee of ¥3,300 (tax included).
Cash, Credit Card (one-time payment only), Medical Loan (Aplus)FLEX) is available for use.
※Can be used together
※Medical loan payments may not receive approval results on the same day.
Payment must be made in full at the time of checkout. Depending on your card issuer, you may be able to change the number of installments after checkout. Please contact your card issuer for details.
In addition to the cost of the procedure itself, you may incur charges for anesthesia, support garments, blood tests, preoperative examinations, and other related fees.
Please note that for Dr. Hotta, Dr. Yatsugi, Dr. Iwama, Dr. Miyamoto, Dr. Maeda, and Dr. Uotani, an initial consultation fee of ¥5,500 (tax included) applies. When using Vectra, the fee is ¥5,500 (tax included), and when using VISIA, the fee is ¥3,300 (tax included).
For more details, please inquire during your counseling session.
Please see the Transportation Expense Assistance Program.
Only cards in the cardholder's name may be used.
When using a card registered to someone other than yourself, please have the cardholder accompany you at the time of payment.
Applies to amounts of 50,000 yen or more.
About the Clinic
Our clinic hours are from 10:00 AM to 7:00 PM.
The last appointment time for new patients is 5:00 PM.
Please note that follow-up appointments are scheduled for 5:30 PM.
Closure days are irregular. (Excluding the year-end and New Year holidays)
Please check our clinic introduction page on our website for business days.→https://biancaclinic.jp/clinic/
We do not have a parking lot owned by our hospital.
When visiting our clinic by car, please use the nearby public parking lot.
If you undergo surgery, please refrain from driving afterward and use public transportation or other means to come to the hospital.
Directions with photos from the nearest station are available.
Ginza Branch・Omotesando Branch→https://biancaclinic.jp/guide
Other matters
Each institutionHP、LINE、InstagramWe have provided information at the following location.
Ginza→https://biancaclinic.jp/recommend
Omotesando→https://bianca-omotesando.jp/category/news/
LINE→https://page.line.me/cin6511g?openQrModal=true
Instagram→https://www.instagram.com/biancaclinic/
BIANCA CLOSETAvailable for purchase at.
Some products require a doctor's examination before purchase. In such cases, please schedule your examination appointment first.
Patients who have completed their examination should log in to their member account to make a purchase.
We have staff who can assist in English and Chinese. International guests can feel at ease when using our services.
For reservations or inquiries, please contact us at the phone number below.
After vaccination, just to be safe, before and after3Please make your reservation at least one day in advance.
You can check it on your My Page.
For instructions on how to check your My Page, please refer to this link.
RESERVATION