Reservation-related and system operation

2025.12.11

How should I make a reservation?

The clinic completes reservations in real time, 24 hours a day.

The smart reservation system "medicalforce (medicalforce)" has been introduced.

Reservations can be made anytime via the web, 24 hours a day, 365 days a year. (except during system maintenance)

Web reservations make it easy for you to review, change, and cancel your reservations yourself.

 

*The time you wish to make an appointmentUp to one hour before.Web reservations are available.

For reservation confirmation, change or cancellation, please refer to "Q. Can I change or cancel my reservation? Please refer to "Q. Can I change or cancel my reservation?

 


 

 

First-time visitors】 Please register for an account and make an appointment.

If you are visiting our clinic for the first time, please register as a new patient through our web-based reservation system.

 

💡 For those who are using "medicalforce" at other clinics

If you have already registered an account at another hospital that has the same system,

You can log in with the same email address and password as at that time.is.

*If you forget your password, please reset it from the "Forgot your password" link on the login screen. For security reasons, we are unable to reset your password.

 

(e.g.) If you have already registered at "00 Clinic" in January 2026, you can use the same information at our clinic.

*even if you use the same account,

Please be assured that no appointment details or medical record information from other hospitals will be shared with our clinic.

 

  • ■ Request for your cooperation in the preliminary medical interview

  • After completing your reservation, please fill out the preliminary medical questionnaire from My Page.

    *If you do not complete the pre-entry, your consultation time on the day will be shortened and there may be some restrictions on the procedures you can receive. Please understand this in advance.

     

  • If you do not see the menu you are looking for

  • If you do not see your desired menu in the reservation items, please call us.

 

▶Click here for web reservations

(*The reservation links attached to the website, Instagram, etc. are tied to this page.)
https://biancaclinic.jp/contact/

 

  1. 1. tap Web Appointment or Online Consultation
    2. if you are already registered with medicalforce,Tap "≡" in the upper left corner of the screen → "Login" and then make an appointment for the first visit
  2. 3. if you have not yet registered with medicalforce,Select the hospital of your choice → Select items from "Initial Visit" → "New Registration".

 

 

Re-examinationFrom LINE or My Page

If you have been seen at least once,

Reservations can be made smoothly through the official LINE or My Page on your browser.

 

  • ■Reservations through the official LINE (recommended)

  • You can make an appointment by clicking "Click here for each menu" → "Appointment" → "Reappointment" at the bottom of the talk screen.

  • The medical records are managed and operated in a common chart for both Ginza and Omotesando clinics.
  • If you have already seen a doctor at least once, please select an appointment item from the "Re-examination" menu.
  •  
  • ⚠️ Please note the selection of the "Skin Treatment" booking menu

    If you have already had a consultation/consultation for a specific area or are currently subscribed to a course,

  • Please select the following items when making a reservation

  • For those who have already consulted with us about the desired site / signed up for a course.

  • *If you reorder in the "Consultation to Treatment" slot, the number of slots available on the day will be different from the original number, and we may not be able to provide the treatment you requested.

  •  

    ■Whether or not a medical examination is necessary

    • Cases in which a medical examination is "unnecessary

      • There is a history of medical examinations within the past year,

      • Continuation of the same area and the same procedure (unless requested otherwise, the procedure can be performed without a medical examination)

      •  
    • Cases in which a medical examination is "necessary

      • If a certain period of time has passed since the last treatment

      • When a new machine or procedure is introduced and the patient receives it for the first time

      • If you would like to discuss a different part of the body or a new problem, please contact us.

      •  
      • *Some items are excluded below*.

      • Even if it is within a period of time since the last visit, such as for blemish treatment,

      • When the doctor has ordered another medical examination,

      • Sunburn, etc.When a significant change has occurred,

      • If there is a change in condition due to treatment at other clinics, etc.requires another medical examination for safety reasons.

  •  
  • ■If you cannot find the menu

  • If you do not see your desired menu in the reservation items, please call us.

 

(*If you are not registered on LINE, please follow the instructions below.(Please make a reservation)

 

  1. 1. https://biancaclinic.jp/contact/   
  2.  Tap Web Appointment or Online Consultation
    2. if you are already registered with medicalforce,Tap "≡" in the upper left corner of the screen → "Log in" and then select "Revisit + desired menu
  3. 3. if you have not yet registered with medicalforce,Select the hospital of your choice →Reconsultation + Select the menu of your choice →New Registration
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WEB Reservation
RESERVATION
24-hour reception
Click here for web reservation