The clinic completes reservations in real time, 24 hours a day.

The smart reservation system "medicalforce (medicalforce)" has been introduced.

You can make reservations anytime, 24 hours a day, 365 days a year, via our official LINE account or website. (*Except during system maintenance.)

You can easily check, change, or cancel your reservation on your own.

 

*The time you wish to make an appointmentUp to one hour before.Reservations are available.

*For information on confirming, changing, or canceling reservations, please see [Q. Can I change or cancel a reservation made at the front desk or by phone through the system?]

 

---

[For Patients Visiting Our Clinic for the First Time (Initial Visit)]

If this is your first visit to our clinic, please use one of the following methods.

 

① Official LINE

② Online Appointment System (Medical Force)(medicalforce)(Reservation System)

*All reservation links posted on our website, official Instagram, and other platforms can be found here.

 

 

💡 To clinics currently using the “MedicalForce” appointment system

If you are already registered at another clinic that uses the same system,

You can log in using the same email address and passwordis.

 

*If you've forgotten your password,

　From the "Forgot Your Password?" link on the login screen

　Please reconfigure it.

　For security reasons, we are unable to reset your password at our clinic.

 

(Example) If you are already registered at “XX Clinic” as of January 2026, you can use the same information at our clinic as well.

 

*even if you use the same account,

　Appointment details and medical records from other clinics

　Please rest assured that none of this information will be shared with our clinic.

 

• ■ Request for your cooperation in the preliminary medical interview

• After your reservation is confirmed, please access it via your "My Page" or the link attached to your reservation confirmation email.

• We ask that you fill out the form in advance.

•  

  *If you make a reservation at the last minute, please submit the required information promptly after your reservation is confirmed.

  *If you do not submit the required materials in advance, your counseling session may be shortened,

  　Please note that it may take some time for us to get back to you. We appreciate your understanding.

   

• If you do not see the menu you are looking for

• If you don't see the menu item you're looking for in the reservation options, please contact us.

•  
• *For injection treatments: Botox, hyaluronic acid, and all types of skin-enhancing injections. Please select “Consultation on Injection Treatments.”

*If you would like to undergo a "VISIA" skin analysis, please select the treatment option that best matches your skin concern.

(For skin treatment consultations, we will always take photographs during your first visit.)

---

▶Line is here.

https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true

 

• 《Operating Instructions》

• 1. On the official LINE chat screen, tap “Click here for each menu” at the bottom of the screen → “Reservations”

  2. Follow the on-screen prompts to select your desired menu and items

  ---

  ▶Click here for web reservations

https://biancaclinic.jp/contact/

 

《Operating Instructions》

1. 1. Tap “Web Appointment” or “Online Consultation” (If you live in the Kanto region, we recommend visiting the clinic in person)
   2. if you are already registered with medicalforce,
2. 　　Tap the "≡" icon in the upper-left corner of the screen → Select "Log In," enter your email address and password, and proceed to schedule your first appointment.
3. 3. if you have not yet registered with medicalforce,
4. 　　Select your preferred clinic → Select an option from “First Visit” → “New Registration” → Complete the reservation
5. 　*Please note that due to system specifications, you must complete the registration process at the time of booking; it is not possible to register in advance.

---

 

• [Patients Who Have Already Registered Their Medical Card (Returning Patients)]

Even if you have visited us before, please use one of the following methods.

 

① Official LINE

② Online Appointment System (Medical Force)(medicalforce)(Reservation System)

 

*All reservation links posted on our website, official Instagram, and other platforms can be found here.

*If you have already registered your patient card via LINE, please use the official LINE account as a general rule.

(Since, if you make a reservation via option (2), you will not be able to confirm, change, or cancel your appointment via LINE until your next visit)

 

 

• ■Reservations through the official LINE (recommended)

• You can make an appointment by clicking "Click here for each menu" → "Appointment" → "Reappointment" at the bottom of the talk screen.

•  
• The medical records are managed and operated in a common chart for both Ginza and Omotesando clinics.
• 　Anyone who has visited the clinic at least once is subject to a uniform policy
• 　Please select your appointment type from the "Follow-up Visit" options.
•  

• ⚠️ Please be careful when selecting the "Skin Treatments" appointment option.

  If you have already had an examination or consultation regarding a specific area,

• If you have received treatments at our clinic before or are currently enrolled in a treatment plan,

• Please select the following items when making a reservation

• For those who have already consulted with us about the desired site / signed up for a course.

•  

• *If you book an appointment under the "Consultation to Treatment" or "Consultation" categories,

• 　The same-day reservation slots are different from usual, and

• 　We may not be able to provide the treatment you request.

• ---

• ■Whether or not a medical examination is necessary

  • Cases in which a medical examination is "unnecessary

    • There is a history of medical examinations within the past year,

    • When continuing treatment on the same area with the same procedure

    • (Unless you request otherwise, treatment can be provided without a consultation.)

    •  

  • Cases in which a medical examination is "necessary

    • If a certain period of time has passed since the last treatment

    • When a new machine or procedure is introduced and the patient receives it for the first time

    • If you would like to discuss a different part of the body or a new problem, please contact us.

    •  

    • *Some items are not applicable*.

    • Even if it is within the period since your last visit,

    • If any of the following apply, you will need to be re-examined for safety reasons. (e.g., treatment for age spots)

    • ・If your doctor instructs you to return for another examination

    • ・Due to sunburn, etc.In the event of a significant change

    • ・In cases where there have been changes in your condition due to treatments received at other clinics, etc.

•  

• ■If you cannot find the menu

• If you don't see the menu item you're looking for in the reservation options, please contact us.

•  
• *For injection treatments:
• 　Botox, hyaluronic acid,
• 　Skin Care Injections in General "Consultation on Injection Treatments"Please select one.
• 　∟If you'd like to receive multiple types of hyaluronic acid or Botox treatments
• 　　Please make a reservation for only one slot.
• 　∟For all injection treatments, same-day appointments are available, so there is no need to contact us in advance.

 

---

▶Line is here.

https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true

(*If you are not registered with LINE, please follow the steps below to make a reservation.)

 

• 《Operating Instructions》

• 1. On the official LINE chat screen, tap “Click here for each menu” at the bottom of the screen → “Reservations”

  2. Follow the on-screen prompts to select your desired menu and items

---

▶Click here for web reservations

https://biancaclinic.jp/contact/

 

《Operating Instructions》

1. 1. Tap “Web Appointment” or “Online Consultation” (If you live in the Kanto region, we recommend visiting the clinic in person)
   2. if you are already registered with medicalforce,
2. 　　Tap the "≡" icon in the upper-left corner of the screen → Log in, then select "Follow-up Visit" and your preferred service.
3. 3. if you have not yet registered with medicalforce,
4. 　　Select your preferred clinic → Select "Follow-up Visit" + your desired service → Register as a new patient
5. 　*Please note that due to system specifications, you must complete the registration process at the time of booking; it is not possible to register in advance.