Reservation-related and system operation

2025.12.11

Where can I check my reservation?

The patient's visit history (initial visit, follow-up visit), andYou have made a reservation

The verification method varies depending on the "channel (route, method)."

Please review the following.

*As a general rule,Only at the same counter where you made your reservationYou can check and perform operations.

 


 

[For Patients Visiting Our Clinic for the First Time (Initial Visit)]

 

■ Those who made a reservation via links on our website, Instagram, or other social media platforms

  • Reservation information is"My Page on the Website (Medical Force Appointment System)"It is displayed only there.

  • *From LINE:We are unable to verify this.

  •  
    1. ▶Click here to log in to your My Page

    2. https://x.gd/Exyed

    3.  
    4. Procedure for confirmation.

  1. 1. Open your My Page by clicking the "Appointment" link on the clinic's official website or similar site.
    1. 2. Go to "≡ (Menu)" in the upper-left corner of the screen > "Log In," and enter the email address and password you used to make the reservation.

    2. 3. After logging in, tap “≡ (Menu)” > “Reservation List” again.


    •  
    • ■ Those Who Made a Reservation Through the Official LINE Account
  • Reservation information is"Only from the official LINE account"Please take a look.

  • *This information is not available on the website.

      •  
      • ▶ Click here for our official LINE account

      • https://page.line.me/cin6511g?openQrModal=true

      •  
          1. Procedure for confirmation.
        • 1. On the official LINE chat screen, tap “Click here for each menu” at the bottom of the screen, then tap “Reservation.”

        • 2.   Tap "≡ (Menu)" in the upper-left corner of the screen > "Reservation List"


    •  
    • ■ For those who made a reservation by phone
  • Due to system limitations, you cannot check this via the website or LINE.

  • We apologize for the inconvenience, but please call the clinic where you made your appointment directly to inquire.

  •  

  •  
  • [Patients Who Have Already Registered Their Medical Card (Returning Patients)]

  •  

    ■ For those who have already linked (synced) their LINE Patient Card

  1. As a general rule, please use our "Official LINE" account.

  2. Appointments made at the clinic reception desk or by phone are also,

  3. All of this will be automatically updated on your "My Page" in the official LINE app.

    •  
    • 💡 Notes

    • The official LINE account and website (Medical Force Reservation System) are

    • If the services are not linked, you will not be able to check your LINE reservation online.

    • For detailed instructions, please refer to the guide below.

    •  
    •  


      •  
      • ■ For those who haven't linked their LINE account
  4. The “Medical Force Reservation System” registered at the time of your reservation
  5. Please log in to check.
  6. (This includes patients who visited our clinic before August 2022 and have not registered for the LINE patient card.)

  7.  
  8. *This applies not only to online reservations but also to reservations made at the clinic reception desk or by phone.

  9. You can check this in the "Reservation List."

  10.  
  11. *If you are unable to verify this using the steps above,"Reservation Confirmation Email"Please check there.

  12.  (Incorrect email address, or,
  13.  For example, if you have set up a rule to move messages to the Junk folder, etc.
  14.  In some cases, emails may not be delivered.
  15.  (Please check the settings on your device.)
  16.  
  17. *If you are unable to verify the issue using any of the steps above,

  18.  We apologize for the inconvenience, but please contact us.


    • "Web My Page Instructions"

      • 1. Open your My Page by clicking the "Appointment" link on the clinic's official website or similar site.
        2. Go to “三 (Menu)” > “Reservation List” in the upper-left corner of the screen (*If prompted to log in, enter your registered email address and password).

▶︎ Click here for reservation confirmation and operation guide

https://biancaclinic.jp/news/33256/

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WEB Reservation
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Click here for web reservation