FAQ

The clinic completes reservations in real time, 24 hours a day.

The smart reservation system "medicalforce (medicalforce)" has been introduced.

Reservations can be made anytime via the web, 24 hours a day, 365 days a year. (except during system maintenance)

Web reservations make it easy for you to review, change, and cancel your reservations yourself.

*The time you wish to make an appointmentUp to one hour before.Web reservations are available.

For reservation confirmation, change or cancellation, please refer to "Q. Can I change or cancel my reservation? Please refer to "Q. Can I change or cancel my reservation?

First-time visitors】 Please register for an account and make an appointment.

If you are visiting our clinic for the first time, please register as a new patient through our web-based reservation system.

💡 For those who are using "medicalforce" at other clinics

If you have already registered an account at another hospital that has the same system,

You can log in with the same email address and password as at that time.is.

*If you forget your password, please reset it from the "Forgot your password" link on the login screen. For security reasons, we are unable to reset your password.

(e.g.) If you have already registered at "00 Clinic" in January 2026, you can use the same information at our clinic.

*even if you use the same account,

Please be assured that no appointment details or medical record information from other hospitals will be shared with our clinic.

• ■ Request for your cooperation in the preliminary medical interview

• After completing your reservation, please fill out the preliminary medical questionnaire from My Page.

  *If you do not complete the pre-entry, your consultation time on the day will be shortened and there may be some restrictions on the procedures you can receive. Please understand this in advance.

   

• If you do not see the menu you are looking for

• If you do not see your desired menu in the reservation items, please call us.

▶Click here for web reservations

(*The reservation links attached to the website, Instagram, etc. are tied to this page.)
https://biancaclinic.jp/contact/

1. 1. tap Web Appointment or Online Consultation
   2. if you are already registered with medicalforce,Tap "≡" in the upper left corner of the screen → "Login" and then make an appointment for the first visit
2. 3. if you have not yet registered with medicalforce,Select the hospital of your choice → Select items from "Initial Visit" → "New Registration".

Re-examinationFrom LINE or My Page

If you have been seen at least once,

Reservations can be made smoothly through the official LINE or My Page on your browser.

• ■Reservations through the official LINE (recommended)

• You can make an appointment by clicking "Click here for each menu" → "Appointment" → "Reappointment" at the bottom of the talk screen.

• The medical records are managed and operated in a common chart for both Ginza and Omotesando clinics.
• If you have already seen a doctor at least once, please select an appointment item from the "Re-examination" menu.
•  

• ⚠️ Please note the selection of the "Skin Treatment" booking menu

  If you have already had a consultation/consultation for a specific area or are currently subscribed to a course,

• Please select the following items when making a reservation

• For those who have already consulted with us about the desired site / signed up for a course.

• *If you reorder in the "Consultation to Treatment" slot, the number of slots available on the day will be different from the original number, and we may not be able to provide the treatment you requested.

•  
  

  ■Whether or not a medical examination is necessary

  • Cases in which a medical examination is "unnecessary

    • There is a history of medical examinations within the past year,

    • Continuation of the same area and the same procedure (unless requested otherwise, the procedure can be performed without a medical examination)

    •  

  • Cases in which a medical examination is "necessary

    • If a certain period of time has passed since the last treatment

    • When a new machine or procedure is introduced and the patient receives it for the first time

    • If you would like to discuss a different part of the body or a new problem, please contact us.

    •  

    • *Some items are excluded below*.

    • Even if it is within a period of time since the last visit, such as for blemish treatment,

    • When the doctor has ordered another medical examination,

    • Sunburn, etc.When a significant change has occurred,

    • If there is a change in condition due to treatment at other clinics, etc.requires another medical examination for safety reasons.

•  

• ■If you cannot find the menu

• If you do not see your desired menu in the reservation items, please call us.

• ▶Line is here.

  https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true

(*If you are not registered on LINE, please follow the instructions below.(Please make a reservation)

1. 1. https://biancaclinic.jp/contact/   
2. 　Tap Web Appointment or Online Consultation
   2. if you are already registered with medicalforce,Tap "≡" in the upper left corner of the screen → "Log in" and then select "Revisit + desired menu
3. 3. if you have not yet registered with medicalforce,Select the hospital of your choice →Reconsultation + Select the menu of your choice →New Registration

You can do this from the official website (My Page on the website) or the official LINE.

*As a general ruleThe window where you made your reservation.Available only from

First-time visitors.

• ■ Those who make reservations through links on the website, Instagram, and various SNS.

  •  [My page on the website].Please check from

  • Reservation information cannot be confirmed from LINE.

  •  

  • Procedure for confirmation.

    • 1. https://x.gd/Exyed
      2. Tap "≡" in the upper left corner of the screen → "Login (enter the email address and password registered at the time of reservation)" → tap "Reservation List
•  

• ■ Those who make reservations through the official LINE

  •  [Official LINE talk screen]Please check from

  • Reservation information cannot be confirmed from the website.

Procedure for confirmation.

• https://page.line.me/cin6511g?oat_referrer=PROFILE&openQrModal=true 
• Click "Click here for each menu" at the bottom of the talk screen → "Reservation" → tap "≡" in the upper left corner of the screen → tap "Reservation List
•  

• ■ Those who make reservations by phone

  • Due to system specifications, you cannot check from the web or on line. Please call directly to the hospital where you made your reservation.

•  
• *Some exceptions apply*.
• Reservations confirmed by phone → Additional reservations made via WEB or LINE for other dates/times → Details of reservations made by phone can also be confirmed (changes and cancellations are possible).
•  
•  
•  

Re-examination

• For those who have already linked (synchronized) LINE Medical Examination Cards

  • as a general rule[Official LINE]Please make use of the following

  • All reservations made in stores or by phone will be reflected in the official LINE.

•  

• ■If you do not have the LINE app or are not yet connected to it

• (This includes those who have already visited the hospital before August 2022 and have not registered for an on line consultation card.)

  •  [My page on the website].Please check from

  • You can check not only web reservations but also reservations made by phone from "My Page".

• Procedure for confirmation.

  • https://x.gd/Exyed

    1. Tap "≡" in the upper left corner of the screen → "Login (enter the email address and password registered at the time of reservation)" → tap "Reservation List

 

💡 Notes

• For reexamination.

• If the official LINE and My Page on the website are not linked, you will not be able to confirm LINE reservations from the website. For details on how to do this, please refer to the following.

 

▶︎ Click here for reservation confirmation and operation guide

https://biancaclinic.jp/news/33256/

Reservation changes and cancellations are possible up to 48 hours prior to the reservation date.

【A change or cancellation fee of ¥2,200 (tax included) will apply after 48 hours.】

For changes or cancellations made on the day of or the day before your appointment, we cannot process them online. Please contact the clinic directly.

※Please note that we cannot accommodate changes or cancellations even if you contact us via the confirmation email sent upon reservation confirmation.

【How to Change or Cancel a Direct Booking or LINE Booking】

(※Direct booking refers to appointments made directly at the clinic reception desk or by phone.)

①BIANCA's LINE (https://page.line.me/cin6511g?openQrModal=trueOpen it.
② Tap "Access each menu here".
③Tap the reservation screen, open the three horizontal lines displayed in the upper left corner, and tap the reservation list.
④ Tap "View Details" for the reservation you wish to change or cancel.
⑤ Tap the corresponding option—《Change Reservation》 or 《Cancel Reservation》—displayed in the reservation date and time field.
⑥ If you select "Change Appointment," please choose whether it's an initial or follow-up visit, select your treatment menu, specify your preferred physician, and select your date and time to confirm your appointment.
⑦ If you select "Cancel Reservation," please choose "No/Yes" at the bottom right of the cancellation screen.
⑧After making changes or cancellations, please check again in your reservation list to ensure the reservation details are correct.

※ "Direct Bookings" can only be canceled via My Page.If you need to make changes, please cancel your reservation and make a new one.

How to Change or Cancel a Reservation Made Online

① From BIANCA's website, the online reservation screen (https://biancaclinic.jp/contact/Please open the [item].
② Tap the three horizontal lines displayed in the upper left corner, then tap "Reservation List."
③ You will be directed to the login screen. Please enter the email address and password you used when making your reservation and log in.
④ Once the reservation list appears, tap "View Details" for the reservation you wish to modify or cancel.
⑤ Tap the corresponding option in the "Reservation Date/Time" section: 《Change Reservation》 or 《Cancel Reservation》.
⑥ If you select "Change Appointment," please choose whether it's an initial or follow-up visit, select your treatment menu, specify your preferred physician, and select your date and time to confirm your appointment.
⑦ If you select "Cancel Reservation," please choose "No/Yes" at the bottom right of the cancellation screen.
⑧After making changes or cancellations, please check again in your reservation list to ensure the reservation details are correct.

【How to Cancel by Phone】
① You may also leave a message on our voicemail system stating the details you wish to cancel by following the instructions provided on our navigation dial.
※If you need to make changes, please speak directly with an operator, as we cannot handle such requests via voicemail.

We will not be able to accommodate waiting lists. However, if there are any cancellations, you can make a reservation at any time.WEBPlease check the reservation screen.

WEBReservations can be made to the extent that they appear on the reservation screen.

*Menus without doctor/nurse appointment (counseling, skin treatment, etc.)Up to 3 months aheadUp to,

If there is a nominationUp to 1-2 months in advanceThe above is a rough estimate and may vary depending on the timing of your reservation.

■Open Days for Reservations

Around the end of each month, at 12:00 noon on the designated date for the following monthWe are open for reservations for

*New appointment slots for Dr. Iwama, Dr. Nakao, and Dr. Yatsugi are also being opened at the same time.

*Please note that appointments with Dr. Iwama cannot be made by phone.

It is possible.

WEBFor reservations, you can confirm the reservation details, date and time, and various precautions.

You can also change or cancel your reservation by yourself.

For first-time visitors to our clinic

We ask for your cooperation in filling out the medical questionnaire in advance.

*If you do not complete the medical questionnaire in advance, the consultation time on the day of your visit will be shortened and there may be some restrictions on the procedures you can receive if you wish to have them performed. Please understand this in advance.

365Day,24TimeWEBReservations are available. However, please note that this service may be temporarily unavailable due to system maintenance. Please understand this in advance.

In order to protect your personal information and prevent problems with identity verification, reservations must be made byWe accept reservations directly from the person himself/herself. (The same applies to reservation confirmations, changes and cancellations.)

If you are unable to make an appointment in person due to unavoidable circumstances, please contact the clinic.

PartWEBSome treatments cannot be booked in advance. For details, please call us.

The process of the surgery.
(1) First.Counseling only."The doctor will consult with the patient to determine the appropriate surgical technique.

(2) If you wish to apply with the details we have proposed,Fill out the necessary documents and deposit (of the total amount)20%) to secure a surgery date.will become.
Please complete the procedure on the day of counseling,

Alternatively, you will need to visit us again on another day for the procedure only based on the contents of the estimate.

The remaining balance on the day of surgery (80(%) and you will receive the surgery as contracted.

■Warnings and Cautions

In principle, cosmetic surgery procedures are not performed on the same day.Please complete the consultation in advance according to your desired surgery schedule.

We will schedule surgeries in the order of those who have completed the consultation and procedures. Please note that it is not possible to make an appointment for "surgery only" in advance.

If you live far away, please complete the online consultation in advance of your desired surgery date.

▶Click here to make an appointment for online counseling.

　https://biancaclinic.jp/online/

You can operate from the official LINE or My Page on the web.

Post-treatment follow-up consultation and monitor photography (select number of months elapsed)" + date and time + physician in chargeto make a reservation.

Those who wish to change or cancel:

If you have made a reservation in a store or by phone, please cancel your reservation and make a new one.

Dermatological treatment onlyPossible. (Injections and surgery are not covered)

※Nomination fee 1,100 yen (tax included)A fee will be charged.
*If you wish to nominate someone, please be sure to let us know at the time of reservation.
*Please note that we may not be able to meet your request depending on reservations and availability.

It is possible.
Please check the individual doctor's page for his/her attendance schedule.

▶Click here for the doctor's work schedule.
　https://biancaclinic.jp/about-clinic/

⚠️ for Dr. Hotta's nomination: ⚠️

Nomination fee: 5,500 yen (tax included) separate fee

Only those who meet any of the following criteria may be nominated

(1) Initial visit

Referrals received from return patients (from 1 January 2026)

(2) Re-examination

Patients returning to our clinic (those with a history of treatment with Dr. Hotta)

▶For other fees, click here.
https://biancaclinic.jp/price/price-cat/other/consultation-fee/#

Both initial and follow-up visitsAll web reservationsPlease contact us at the following address.

We are unable to accommodate waiting lists. Please check the web reservation page at any time.

■Open Days for Reservations

Around the end of each month, at 12:00 noon on the designated date for the following monthWe are open for reservations for

*New slots are also being opened all at once.

Reservations cannot be made by phone. Please check the web reservation page at any time and make a reservation when there is an opening.

▶Click here to see the doctor's work schedule.

https://biancaclinic.jp/about-clinic/

*Please check each doctor's individual page for his/her attendance schedule.

▶Click here for availability.

https://biancaclinic.jp/contact/

If you are more than 10 minutes late, we regret to inform you that we may have to cancel your appointment (no treatment or counseling on the same day).

Please note that we may not be able to accommodate late arrivals even if we are notified in advance, depending on the availability of the reservation on the day of the appointment.

First-time visitors.

To confirm your identity,Identification (My number card, driver's license, insurance card, passport, etc.)Please be sure to bring the

For first-time visitors / return visitors

If you wish to have same-day treatment (skin/injection treatment), please bring your own makeup tools if necessary.
*Makeup may not be applied on the same day depending on the procedure.
※Please note that makeup tools are not provided at the clinic.

For those undergoing gynecological procedures (Alma Duo, Forma V, etc.), please bring a sanitary napkin. (There is a possibility that your underwear will be soiled due to the application of special gel during the treatment.

You can check how to use My Page at the URL below.

 https://biancaclinic.jp/news/33256/

You can retrieve reservations, confirm reservations, and change or cancel reservations.

We deliver information on great deals and coupons, so please register as a friend.

▶LINEClick here to register as a friend.

https://page.line.me/cin6511g?openQrModal=true

As an introductory offerThe "Matchmaking Referral Program."is available.

For those who have been attending BIANCA

∟Recurrence: Referrer

For prospective BIANCA customers

∟Initial visit: for those who receive a referral

For every return patient referred for a first visit, a new patient is referred for a second visit.

"To whom it may concern," "To whom it may concern."

Points are awarded for each, and accumulated points are

Available as a discount at checkout depending on the amount paid.

(1,000 points = 1,000 yen)

⚠️Points usage notes: ⚠️

Available for charges totaling 11,000 yen (tax included) or more.

Not available for merchandise purchases.

Only for referrals from patients who have visited our clinic before.

▶For other detailed instructions, click here.

https://biancaclinic.jp/news/30246/

Please note that the time of your visit may vary depending on the nature of the treatment. Due to the nature of medical treatment, we cannot promise an exact end time, so please allow plenty of time for your visit.

This varies depending on the surgical procedure and the type of anesthesia used, so please inquire during your consultation.

We ask that you enter the room alone during counseling and treatment to protect your privacy and ensure your safety.

Please consult with us in advance if you need an escort for minors, the elderly, or those who need an interpreter. We appreciate your understanding and cooperation.

Available depending on the content.

■Injection therapy (whether initial or repeat visit)

Available for same-day treatment, or counseling only.

If you wish to have the treatment, you do not need to contact us in advance. Please fill out the medical questionnaire to indicate whether or not you wish to receive treatment.

■Surgery (whether initial or repeat)

Counseling only, surgery on a separate date

For details, please refer to "How can I make an appointment for surgery? Please refer to "Q. How can I make a surgery appointment?

■Skin Treatment

First-time visitors.

(1) For reservations made via the web

If you choose "from consultation to treatment

　Available up to the treatment on the same day

　*There are no reservation items until the treatment depending on the menu. In that case, please contact us.

If you choose only consultation

　Available only if there are openings on the day

　If you want to ensure same-day treatment, please contact us in advance.

(2) For reservations made by phone

　Please let us know what you would like to do.

　Please note that we may not be able to perform all of the requested treatments depending on the availability of reservations. Please understand this in advance.

Re-examination

　(1) For those who have already consulted with us about their desired menu.

　After selecting the on line reservation item "For those who have already had a consultation / course,
　Please make an appointment for treatment only.

For those who have not yet consulted with us about their desired menu.
　Please select from the "Consultation to Treatment" reservation items.
　*Please contact us if there is no reservation item for your desired menu.

18The following regulations apply to students under the age of 18 (currently enrolled in high school).
*A parent or guardian may be required to submit a parental consent form and be accompanied by a parent or guardian for certain procedures.

■Counseling only

You may visit the clinic in person only.
There are no required documents to be submitted, but please note that we cannot accept contracts on the same day if you come to the clinic alone.
*When considering surgical procedures, we ask that a parent or guardian be present whenever possible in order to share accurate information.

■Laser and injectable treatments

You may come to the clinic in person only, but you must submit a parental consent form.

Please print out the form below, fill in the required information, and bring it with you to the hospital in advance of your visit.

https://biancaclinic.jp/contact/

■ Surgery

You may come to the clinic alone on the day of your visit, but we ask that you be accompanied by a parent or guardian at all times during checkout.
*Parents may wait in the waiting room during the surgery.

Note regarding payment methods.

• PayPayOnly balance payments are accepted. *Please be aware of the points awarded and the maximum charge amount.

• Credit cardIn principle, the card must be in the name of the patient. If you are unavoidably coming to the clinic alone and using a credit card in the name of a parent or guardian, we will call the cardholder to confirm his/her identity and payment agreement at the time of checkout.

For safety reasons, we ask that pregnant women refrain from all treatments. We appreciate your understanding.

All decisions will be made by the physician at the counseling session.

■Monitor screening criteria and fees

Only if the menu of your choice is being monitored.

(For those who are willing to provide us with progress photos (up to 1, 3, or 6 months later, depending on the case)).

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., the extent to which the face is shown).

*For other details regarding the contract, please confirm on the day of the event.

To minimize pain and anxiety, we offer a wide variety of anesthesia options.

•  

• Included in the basic fee

• As a rule, "local anesthesia" is included in injection therapy and surgical procedures.

•  

• Additional options to be selected

• The following anesthetics can be used in combination or selected according to your needs and the nature of the procedure.

• (anesthetic cream / nerve block anesthesia / sigh anesthesia / relaxation anesthesia / intravenous anesthesia / general anesthesia)

*Applications vary depending on the procedure, so please consult with the doctor at the consultation for details.

Depending on the nature of the surgery, we ask that you come back for a follow-up visit one month or three months later.
Please come to the hospital whenever possible for postoperative follow-up and condition check.
*If stitches or removal of fixation is necessary, a separate visit to the clinic on a designated date is required. Details will be provided at the time of consultation.

The warranty period is one year from the date of treatment (for all menus).

If the doctor determines that a revision surgery is necessary, the surgery will be free of charge within the warranty period.
However,Anesthesia, options, immobilizing supporters, and other expenseswill be charged separately.
*Further details will be provided at the time of counseling.

Varies depending on the procedure. Please consult your doctor during your consultation.

Most of our hyaluronic acid formulations last approximately 12 months, while formulations used for softer areas like tear troughs may last about 6 to 8 months.

Please note that the duration may vary from person to person.

The total amount is the "treatment fee + drug fee + cannula fee.

•  

• fee for medical treatment¥24,200

• Cannula fee (per site) ¥2,420

• Drug fee (1 bottle/1cc)Nose (tip of nose to bridge of nose): 118,580 yen,Other parts 84,700 yen

•  

All prices above include tax.

*This may vary depending on the desired area and the number of units required. Details will be provided at the time of counseling on the same day.

It is possible.

Please consult with a doctor on the day of your visit to determine the suitability of the treatment.

Swelling and internal bleeding may occur, depending on the individual.

It depends on the amount of injection, etc,2-3 days after surgeryis likely to be the peak of symptoms of edema and swelling sensation, and then gradually settles down over time.
*Please refer to one example below

■Precautions for each site

• Lips: This area is more prone to symptoms of swelling than other areas.

• Nose :Temporarily, the nasal bridge may appear thicker and the eyes may feel closer together, but this will recede in a few days.
  　　　For a few days, you may experience a "dull ache" when blowing your nose or putting on your glasses.

• Amount : Downtime is somewhat longer and may include swelling and headaches. as the swelling gradually moves downward,

• 　　　Temporary edema may appear around the eyes and nose area.

Our clinic charges 1 bottle (1 cc) per area.

If there are drugs that were not used up that day, they can be re-injected within the following time periods.

■Period of re-injection available and fees

• Within 2 weeks: 　Cannula fee only

• Within 2 weeks to 1 month:Treatment fee + cannula fee only

• After 1 month:After one month, the drugs will be discarded for quality control and hygiene reasons.

■ Provisions for reinjection

• Restrictions based on residual volume

• If the remaining amount is very small, we may discard it at our discretion on the day of the re-injection because it is difficult to make any change.

•  

• Limited to physicians and clinics in charge 　

• From the standpoint of safety and drug storage location, the treatment was performedSame hospital, same doctor.Only

At our clinic, we ask that you wait two weeks before receiving any skin treatments following an injection.

Please also confirm with the clinic where the treatment will be performed.

Both sides count as one area.

After hyaluronic acid injection,2 weeks elapsedIf you have done so, you can receive other skin treatments.

However, we do not recommend procedures that apply strong pressure to the injection site (facial massage, HIFU, radiofrequency treatment, etc.) for the following reasons

• Effect on shape: The injected hyaluronic acid may migrate and lose its shape.

• Impact on retention: If pressure is applied during the process of drug absorption into the tissue, the intended effect may not be fully realized.

•  

Please understand that we cannot be held responsible in the event that you undergo a procedure at another clinic at your own discretion and the finished product is affected.

being pregnant：Please check with your gynecologist/obstetrician in advance.

while pregnantFor safety reasons, we ask that you refrain from all treatments.Thank you for your understanding in advance.

while breast-feeding：Treatment is possible after 6 hours of breastfeeding abstinence,Hyaluronidase can be performed after 1 day of breast abstinence

Generally, the next day or later is not a problem.

If you are concerned about swelling or edema, please refrain from using it for about a week.

If you are unable to determine the condition of the injected area,

In some cases, the patient may be asked to shave his or her head at the physician's discretion.

Please be advised in advance.

There are no restrictions on the interval between other procedures, but if there is downtime (redness, swelling, etc.),

We recommend that you make an appointment only after your symptoms have completely subsided.

As a guide,About 1 week since the last treatmentPlease consider leaving it open.

In addition, if you are currently under a monitoring contract at another clinic, we ask that you refrain from having your treatment performed at our clinic as a general rule.

(*This may affect the photographs taken at other hospitals and may be a breach of contract.)

Please check with the clinic with which you have contracted for the treatment in advance to confirm whether or not it is possible.

Yes, same day treatment is possible.
Since the role of each agent is different, a higher synergistic effect (e.g., a more youthful impression and a more even facial line) can be expected when they are combined.

The order of treatment and the position of injection will be determined based on the condition of the patient's face on the day of the treatment, and the optimal plan will be proposed.

You may come to the clinic with or without makeup.

If you have a request for "Injection with a balance that matches your daily makeup."

Please come in with your regular makeup on. We will propose the best design for you based on the overall atmosphere of your face.

Makeup removal during surgery

Because the injection site needs to be disinfected, you can choose one of the following

Please inform the concierge in charge of your request on the day of your visit.

• Point off: The staff will wipe off the injection site only for disinfection.

• Whole face washing: You will wash your face in the hospital's powder room.

• 　　　　　No make-up tools will be provided. Please bring your own if necessary.

Local anesthesia is used.

If you are concerned about pain, a laughing anesthesia can be added at an additional cost of 6,050 yen. Please consult us on the day.

Hyaluronidase."It is possible to dissolve hyaluronic acid by injecting a drug that breaks it down called

We offer two types of drugs according to your constitution and allergy risk.

Drugs and charges (all listed below per site)

• Sheep origin : ¥36,300

• Human origin:  66,000 yen *"Human-derived" drugs are less likely to cause allergic reactions and are safer.

• Cannula cost: ¥2,420

If you wish to be monitored, please feel free to ask your doctor or concierge on the day of your visit.

The physician's consultation will be used to determine whether the monitors are suitable for the study (adoption).

Please note that we may not be able to meet your request depending on the condition of your face and the treatment.

The above is limited to cases where the desired menu is being monitored.

The applicant must be willing to provide us with progress photos (up to 1 month, 3 months, or 6 months later, as the case may be).

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., the extent to which the face is shown).

*For other details regarding the contract, please confirm on the day of the event.

Depending on the menu of your choice,About 1 hour to 3 hours max.Thank you for your time.

Please note that the number of patients may change depending on the traffic on the day and the details of the procedure (with or without anesthesia, combination of procedures, etc.). Please allow plenty of time for your appointment.

Counseling only:Approx. 1.5 hours

Up to the same day treatmentApprox. 2 to 3 hours 

All of the above are approximate times only.

It depends on the type of treatment and availability of appointments. Please check below.

Injection therapy (hyaluronic acid, Botox, other skin growth injections, etc.)

The treatment can be performed on the same day of counseling.

• Skin Treatment 　

• We will begin with those customers who have reserved their treatment slots in advance.
  *Only if there is an available appointment slot on the day of the consultation, it is also possible to show up after the consultation.

•  

• surgery

• On the day of the eventCounseling onlyThe following is a guide to the

• For more information, please see "Q. How can I make an appointment for surgery?" for details.

We ask that you enter the room alone during counseling and treatment to protect your privacy and ensure your safety.

The following information is provided for accompanying children.

• ■Infants and preschoolers in tow

• Due to the sharp instruments and laser equipment in the hospital and the difficulty in ensuring safety, we ask that you do not bring infants (pre-school children) to the hospital.

• We ask that you please secure a place to leave your child in advance and come to the hospital alone.

•  

• ■Children of elementary school age and above

• You may be accompanied only if you are able to wait quietly in the waiting room alone.

• Please note, however, that for safety reasons, you will not be allowed to enter the examination or treatment rooms.

• *We ask that, whenever possible, you please secure a place to leave your child in advance and come to the hospital alone.
•  

Please consult with us in advance if you need an escort for minors, the elderly, or those who need an interpreter. We appreciate your understanding and cooperation.

Please be sure to bring identification (ID: insurance card, driver's license, resident certificate, my number card, passport, etc.).

In addition, please confirm below what is required depending on the nature of the treatment.

• For those who wish to have ■skin treatment

• You will be asked to wash your face before the examination, regardless of whether or not the procedure is performed on the same day. Please bring makeup tools if necessary.
• Cleanser, face wash, and sunscreen are provided in the powder room, but no makeup products are provided.

•  

For those who wish to have ■injection therapy

• You may be asked to wash your face before the treatment.
• Cleanser, face wash, and sunscreen are provided in the powder room, but no makeup products are provided.
•  

• ■ Surgery

• If you are considering signing a contract and making payment on the same day,

• Please bring cash, credit card, or other necessary items (bank book, bank seal, etc.) for medical loan approval to facilitate the process.

Discount rates vary depending on the applicable treatment and conditions for use of photos and videos (e.g., extent of face exposure, etc.).

*For other details regarding the contract, please confirm on the day of the event.

Basically, there are no "initial consultation and counseling fees" at our clinic.

However, additional fees will be charged for some doctor appointments, re-consultation details, and use of skin diagnostic equipment, etc.

▶For more information, click here.

https://biancaclinic.jp/price/price-cat/other/consultation-fee/#\34%208947

Cash, credit cards, medical loans, and QR code payments are accepted.

Credit card (lump-sum payment only)

　VISA / Mastercard / JCB / American Express / Diners Club / UnionPay, etc.

If you wish to pay in installments, please contact your credit card company after payment is made to change the payment method to "installment or revolving payment".

Touch payment is available.iD、QUICPay not available）

■ Debit

Only branded debit accepted (J-Debit not accepted)

QR code payment

　PayPay (only balance payments are accepted)

*Please pay attention to the point credit and the maximum charge amount.

Medical Loan

　APLUS / FLEX

*Screening is required to use this service. Please note that screening results may not be available on the same day.

About Combined Payments

　You can also combine multiple payment methods, such as "cash + credit card".

　We can accept two or more credit cards. Please ask our staff at the time of payment.

When you pay your bill at our clinicLump-sum payment.Only the

If you wish to pay in installments, we ask that you change the payment method to "installment payment later" or "revolving payment" through your credit card company's dedicated application or member website after completing the checkout.

*Availability of change and fees vary depending on the credit card company and contract. For details, please contact your credit card company in advance.

Depending on the treatment, there may be an additional fee for examination and other expenses.

We will provide you with an estimate of the total cost, including all of the following expenses

*Necessary items differ depending on the type of treatment, and will be explained in detail during the consultation.

Other costs associated with the treatmentAll prices shown include tax.

• Treatment Related: Anesthesia (from 12,100 yen), supporter/fixation device (from 3,850 yen)

• Inspection Related: Vectra usage fee (5,500 yen), blood test fee (11,000 yen)

Please refer to the "Transportation Subsidy Program.

▶Click here for more information.
https://biancaclinic.jp/news/50274/

As a general rule, only the name of the customer is accepted. If you use a name other than your own (family member, etc.), please follow the instructions below.

•  

• When accompanied by a nominee

• The use of this service is available as long as the owner of the account is present at the time of checkout.

•  

• If you have no choice but to come to the hospital alone

• Only cards in the name of a family member or a person with parental authority can be used.

• We will call the person in whose name the payment is made to confirm his/her identity and payment agreement at the time of checkout.

Available with a minimum total payment of 55,000 yen (tax included).

Clinic Hours10:00 AM to 7:00 PM

Last ReceptionInitial visit 17:00 / Re-examination 17:30

(*Last reservation may be earlier than the above depending on the reservation details.)

We do not have a specific regular holiday (irregular holidays).

Except for the year-end and New Year holidays, the clinic is open on Saturdays, Sundays, and national holidays.

For a detailed treatment schedule, please contact
Please check the calendar in the "Clinic Introduction" section of our website.

▶Click here for calendar
https://biancaclinic.jp/about-clinic/

There is no dedicated parking lot. Please use a nearby parking lot.

For your safety, please refrain from driving (car, motorcycle, bicycle) on the day of the surgery.

Please come to the hospital by public transportation.

The dedicated page on our website provides detailed directions with photos from the nearest station to each clinic.

If you are visiting us for the first time, please check before your visit.

▶Click here for access.

https://biancaclinic.jp/guide

Campaigns and SNS

　Campaign and Monitor Information

　Please refer to our website for more information on current campaigns and monitoring opportunities.

　▶Click here for campaign details (website)

　https://biancaclinic.jp/recommend/

　Official LINE (special coupons available)

　We offer coupons only for registered friends and distribute availability.

　▶Click here to register as an official LINE friend.

　https://lin.ee/bi1Issi

　Official Instagram (cases and updates)

　The latest case photos and daily life at the clinic are being updated.

　▶Official Instagram is here.

　https://www.instagram.com/biancaclinic/

The products we carry are also available at our official online store.

Please note that some products are not compatible with the online store. Please note that some products are not compatible with the online store.

Note on the purchase of the product.

• For products that require medical attention

• For safety reasons, some products can only be purchased after a doctor's consultation. If you wish to purchase such products, please make an appointment for a medical examination first.

•  

• If you have already had a medical examination

• Please log in as a member to make your purchase smoothly.

▶Click here for BIANCA CLOSET

https://www.by-bianca.com/

English and Chinese speaking staff are available.

Please feel free to visit us even if you are coming from overseas or if you are not comfortable communicating in Japanese.

If you would like to make an appointment or have any questions, please call the telephone counter at any of our clinics.

Contact information for inquiries

• Ginza Branch: 050-3196-4834

• Omotesando Clinic: 050-1807-1593

Before and after vaccination, taking into account changes in physical conditionMore than three days."are requested to keep an interval between the two.

However, for safety reasons, if you are undergoing a surgical or injectable procedure, please contact us.Two weeks before and after.We recommend that you leave the room empty.

If you have any concerns, please feel free to discuss them with the doctor during the consultation.

You can check from the official LINE or My Page (various, documents list item).
▶Here is how to check My Page

 https://biancaclinic.jp/news/33256/